Senior Project Manager - Airport Dimensions

Airport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty.

Collinson has been enhancing the airport experience for over 30 years, with access to lounges, retail, dining, and spa experiences, offers and more. Creators of the world’s largest lounge membership program, Priority Pass provides access to an extensive global lounge and partner network.

Using their expertise and products to craft customer experiences. Collinson’s range of services helps global brands acquire, engage, and retain choice-rich customers.

Airport Dimensions want travelers to value their time at the airport. They continuously seek ways to open new dimensions in customer engagement - using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods, from convenient food ordering to contactless collection of duty free, Airport Dimensions help improve the travel experience while critically helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive.

Airport Dimensions has a rapid growing network of locations at the world’s leading airports across the United States, United Kingdom and Middle East. Under our brands The Club, Club Aspire, Chase Sapphire Lounge® by The Club, No 1 Lounges and sleep ’n fly, Airport Dimensions provides award-winning hospitality services tailored to the specific needs of passengers and has developed value-added experiences for over 50 airport and airline partners.

What does an Senior Project Manager do?

Airport Dimensions is looking for an experienced Senior Project Manager. This critical position will be responsible for leading teams to deliver new airport lounges in partnership with a large corporate entity. The Senior Project Manager will build, monitor, and track complete project plans across multiple teams of stakeholders, to include issue and risk management and project change control processes. With a thorough understanding and deployment of project management disciplines, the main objective is to ensure projects are completed on-time, within specific budget, and meets or exceeds the expectations of key stakeholders.

Key influencer to follow and contribute to current and future Project Management processes and procedures and incorporates improvements as needed.

Leads and collaborates effectively with different stakeholder workstreams in project statuses, project reporting, and communications to Senior Leadership.

What You'll do?

• Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to project close-down for multiple projects simultaneously.
• Report on project success criteria results, metrics, test and deployment management activities.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization.
• Prepare estimates and detailed project plan for all phases of the project.
• Manage the day-to-day project activities and chairs the project management stakeholder meetings.
• Monitor project performance and proactively identifies issues and risks.
• Provide status reporting regarding project milestones, deliverable, dependencies, risks, and issues, communicating across leadership.
• Understand interdependencies between technology, operations and business needs.
• Manage project scope and changes.
• Act as an internal quality control check for the project.
• Support formal/informal schedules to manage the engagement contract.

• Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues.
• Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders.
• Monitor, track, and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, and key stakeholders.
• Determine the frequency and content of status reports from the project team, analyze results an