Patient Account Rep II (26630)

Patient Account Rep II – Full-time
FULL BENEFITS PACKAGE

What's in it for you?

• Generous benefit plans that start the 1st of the month following your start date
• High Reliability Organization
• How we treat people in our organization, we are truly committed to patient safety and to our employees
• Additional options for dental, vision, life, and disability coverage.
• Retirement Plan-457(b)
• Hospital paid Life Insurance
• Employee Assistance Program
• Employee Discount at our onsite Starbucks, Café, and Gift Shop
• ATM onsite
• Fresh Vending
• Free on-site parking
• Colleague recognition program
• Time Away From Work Program (paid time off)

About Us:

Nacogdoches Memorial Hospital- Celebrating 90 years + of caring for our community and surrounding communities. Our outstanding team combines compassion and kindness with the latest technology and advanced treatments to deliver care. Services Include: Cardiac Services, FastTrack, ICU, Emergency Room, Incontinence Therapy, Medical Imaging, Nutrition Services, Physical rehabilitation, Stroke Action Plan and Surgery.

At Nacogdoches Memorial Hospital, we recognize and reward you for your contributions; we have a highly qualified, smart, and ambitious team making a difference in our patient’s lives. Our culture of ownership and transparency empowers our team to achieve their goals. We have new transformative owners, for all those on board, it’s going to be a challenging and a rewarding journey and we are just getting started. 

www.nacmem.org

Position Summary

Prepares all Hospital insurance claims following designated procedures established by each third party payer, i.e. commercial group, Blue Cross, Medicare, Medicaid, Workman's Compensation, Champus or private insurance.  Responsible for systematic follow-up of insurance accounts from date insurance claims are billed to receipt of payments, conducts routine reviews to update patient's accounts to correct financial status.  Serves as a source of assistance to patients who need help in preparing and submitting claims for personal reimbursement for accounts paid in full. Responsible for collection of personal portion of patient’s charges for Hospital services in accordance with all State and Federal laws governing collection practices. Accurately posts cash transactions and maintain accurate Charge Master files. Correctly identifies and posts adjustments. Handles return checks in accordance with Hospital policy. Assists patients in the settlement of their account. Accurately researches accounts for credit balances prior to issuing a refund. Accurately maintains logs and reports as directed by the management.

Position Duties (Not all Inclusive)

• Bill patient’s third party claims

1. Must work at least fifty (50) claims per day
2. 100% accuracy
3. Claims are mailed the same day they are received
4. Late charges are billed within forty-eight (48) hours of receipt

• Answer incoming calls and correspondence concerning insurance billing and initia