Director, Product Manager - Payments, Global Business Payments (GBP)

 

 

 

Requisition ID: 191946

 Salary Range: 174,700.00 - 286,000.00 

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

Title: Director, Product Manager, US GBP Payments, New York, NY

Global Banking and Markets

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. 

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.  

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries!  We work together to drive ambition for every future! 

Purpose:Leads and oversees Business Payment Products in United States ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

What You’ll Do 

• Lead the delivery of approved projects:
  • Overseeing the design and implementation of new digital payment products or features
  • Performing in an Agile project setting for digital products, and waterfall as required
  • Overseeing/Preparing business cases from concept to executive approval
  • Strategic engagement and influencing of stakeholders to manage prioritization and change delivery
  • Ensuring requirements are agreed by partners and driven by customer feedback and data
  • Preparing timely status updates, reports, and presentations to executives and partners
  • Keeping projects moving with a sense of urgency by actively participating in the project team, sprint reviews, and driving milestones
  • Operating with curiosity to challenge the status quo to improve the product P&L 
• Oversee a suite of products to drive revenue growth and customer satisfaction by:
  • Collaborating with the Technology, Sales, and AML/Risk teams to understand and articulate the product vision, including the customer impacts, business/stakeholder value, system dependencies and technological processes, both internal and external
  • Ensuring products are performing as expected and resolving issues that arise in a timely manner with updates to partners and escalations to management as required
  • Owning the end-to-end process map for products and ensuring accountable stakeholders are operating to the agreed responsibilities
  • Determining where product gaps may exist with respect to customer needs, competitive offerings, and trends
  • Understanding the voice of the customer and front-line staff to improve product quality
  • Overseeing the product marketing and communications for customers and staff
  • Providing subject matter expertise and thought leadership to partners as required 
• Review financials, key performance indicators, and trends for:
  • Determining key product opportunities and issues
  • Owning the P&L of the product
  • Recommending business objectives based on data
  • Working with the pricing and operations teams to drive revenues and improve efficiencies
  • Maintaining a high-quality market intelligence program including the competitive landscape, customer needs, and external stakeholder management
  • Authorizing special pricing requests and RFP opportunities 
• Manage and develop a team (1-4 staff) by:
  • Recruiting and developing high potential candidates
  • Driving team goals and objectives with timely feedback and support
  • Providing guidance, coaching, and training to direct reports and assessing performance
  • Providing guidance to assigned project teams and recognizing partner efforts
• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, syst