Senior Director, Client Insights (Hybrid: Chicago, IL)

Senior Director – Client Insights

This role has a Hybrid work schedule, on-site at the client office in Chicago, IL approximately 3 days/week.

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at www.circana.com.

What will you be doing?

This role will be an integral part of the Circana team supporting Mark Anthony Brands, a global company operating within the CPG Beverage space, with large brands including White Claw, Mike’s Hard Lemonade, Cayman Jack, and most recently Mas+ Sports Drink by Messi. This role will primarily focus on the Sports Drink and Hydration categories, with secondary responsibility working with the Circana team to develop and implement technology enhancements, drive compelling Beverage/Beverage Alcohol thought leadership and deploy training.

As a key business partner to the Mas+ by Messi team, this role will partner with Marketing and retail-facing clients at all levels to provide thought leadership, develop actionable insights and lead research and analysis efforts to help Mark Anthony Brands drive growth. This person must also act as an ambassador of Circana technology; learning, deploying and utilizing advanced Unify visualization and Circana AI to drive speed, efficiency, and standardization of insights.

Job Responsibilities
The candidate should have strong leadership, collaboration and client management skills. They should have a very high analytic & insight capability utilizing POS and Panel data, have strong project management skills and be comfortable adapting to and leveraging technology in day-to-day business processes.  

• Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful business insights for clients:
  • Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs.
  • Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client with focus on visual storytelling and speed to insights
  • Identify business issues and opportunities and suggest the appropriate level analytic solution/approach, while also best leveraging UNIFY+ platform and tools
  • Leverage client business context to further identify custom Analytics opportunities and solutions.
• Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image:
  • Become trusted by client, Circana client solutions teams, Circana cross functional organizations, Circana business partners and considered a domain expert and business partner
  • Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish
• Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met. Engage in Consultative Selling to identify, create and close business opportunities:
  • Develop and maintain a deep understanding of customer needs and requirements
  • o Help customers identify solutions to problems they did not know they had
  • o Ask questions to test assumptions and challenges the status quo
  • Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients
  • o Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improving the relationship
  • Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities

Requirements

• 7+ years of experience with syndicated data, an