245D Assistant Program Manager

Build Something Bigger — And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities — defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We’re still building something bigger — a more inclusive, connected world where everyone belongs. At Fraser, you’ll find more than a job. You’ll find purpose. You’ll find growth. And you’ll find a place where your work changes lives — including your own.

Are you passionate about developing others, leading with purpose, and making a meaningful impact in your community? Fraser is seeking an Assistant Program Manager to partner with the Program Manager in providing leadership, guidance, and operational support for our Supervised Living homes. In this role, you'll coach and support staff, promote high-quality services, and help ensure individuals receive exceptional care in a safe and supportive environment. You'll play a key role in staff development, quality assurance, continuous improvement, and the implementation of best practices across the program.

Job duties: 

• Partner effectively with Program Manager to provide leadership and oversight to the homes in the designated quad/region.
• Cover temporary absences for Program Manager with support from leadership.
• Support orientation and ongoing training of Supervised Living Coordinators, Assistant Coordinator; and DSPs as needed.
• Provide mentorship to Coordinators through regular consults, shadowing opportunities, team meeting support, and paperwork review to assure compliance with 245D requirements.
• Partner with Staffing Coordinator and colleagues to manage staffing, based on the needs of individuals served and budgetary constraints.
• Develop positive working relationships with staff and support teamwork within the quad/region to increase employee engagement, reduce turnover, and encourage coverage across sites.
• Recognize opportunities for and promote collaboration within and between Supervised Living and other departments.
• Coordinate services for one dedicated Supervised Living home in accordance with 245D licensing requirements and Community Residential Settings (CRS) standards.

Fraser Offers Benefits for Full-time Employees (30+ hours per week) 

• UKG Wallet – Eligible employees can access earned wages before payday for added financial flexibility
• Medical, dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance; 5 weeks of paid time off annually 
• Opportunities for community involvement in Fraser-organized events
• Career growth opportunities
• Employee Referral Bonuses
• Top Industry Pay!
• Collaborative and relationship-oriented culture 

Location, Schedule & Pay:

• Plymouth, Hopkins and Minnetonka areas
• Monday through Friday from 9 AM - 5 PM 

• The starting pay range for this role is $53,000 - $58,000 annually depending on up qualifications.  

Requirements:

• BA/BS in a field related to human services preferred.
• You must be 245D qualified in one of the following ways for this position:
  • HS Diploma or Equivalent AND four years of full-time work experience providing direct care services to persons with disabilities
  • Associate degree in Human Services or related field AND 2 years of full-time work experience (or equivalent) providing direct care services to persons with disabilities 
  • BA/BS in Human Services or related field AND 1 year of full-time work experience (or equivalent) providing direct care services to persons with disabilities 
• One year of full-time work experience as a Designated Coordinator required.
• Valid Minnesota Driver’s License with acceptable record required.

Why Join Fraser? 

• Meaningful Impact
  Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real — and lasting.
• Competitive Pay & Benefits