Financial Aid Advisor, Dougherty Family College

OVERVIEW

The University of St. Thomas invites qualified candidates to apply for a Financial Aid Advisor I position within the Dougherty Family College.

 

The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment.  The University is an Equal Employment Opportunity Employer (EEO).  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic.  This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good.  A successful candidate will possess a commitment to the ideals of this mission.

 

JOIN OUR COMMUNITY

The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:

• Up to 100% tuition remission for employees and dependents upon eligibility
• Up to 50% tuition remission for spouses upon eligibility
• A generous Employer retirement contribution of 9.4% of annual salary upon eligibility
• Medical, dental, and vision options
• Employer-paid disability, life, and AD&D benefits

Salary Range: $45,000 to $50,000

 

The University of St. Thomas has provided a salary range that represents its good faith estimate of what the University may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.

 

JOB SUMMARY

The Financial Aid Advisor has primary responsibility for strategic support of recruitment and retention efforts designed to support students at Dougherty Family College and the strategic enrollment and revenue goals of the university. S/he works directly with students, parents, guardians and community based organizations that are involved in the processes of helping students choose to enroll and/or to persist at Dougherty Family College.  The Advisor is responsible for supporting the effective and compliant management of one (or more) tertiary financial aid programs including understanding the federal/state/institutional regulations and policies associated with that program, supporting policies and procedures that ensure effective and compliant delivery of funds, articulating those policies and procedures to both internal and external constituents and meeting reporting requirements of the governing bodies (and the university) that are associated with the program(s). This role is also responsible for understanding and utilizing technical systems to support their work with students and the management of the program(s) for which they are responsible including but not limited to: Banner, Optix, Cognos, SalesForce (CRM) and program specific reporting applications. S/he is an active and contributing member to the work of the Financial Aid Office and to Enrollment Services Division and its goals. S/he also contributes to proactive outreach initiatives for a variety of constituents (both internal and external) regarding financial file completion/financial literacy/financial planning and s/he creates/supports program specific communication strategies. This person directly influences enrollment yield objectives and revenue at the university. The Financial Aid Advisor I reports to the Associate Director of Financial Aid with dotted line management by the Dean and Executive Officer of Dougherty Family College.

 

 

ESSENTIAL FUNCTIONS

 

Recruitment of Students: Responsible for effectively managing a large territory of prospective students from multiple strategic markets (two-year and/or four-year) and for helping students (parents, guardians, high school counselors, CBO officials, etc.) navigate the financial aid and financing processes so that the student enrolls at St. Thomas.  Direct customer contact via a variety of mediums (phone, email, personal appointments, presentations, etc.) is a daily priority throughout the year and it includes analyzing financial aid data (FAFSA/federal tax information), describing financing strategies and bill navigation, securing completion of financial aid files, using professional judgement to make financial adjustments, awarding financial aid per regulation and university policy, and articulating this successfully to our constituents and other stake holders.