Cartier Regional HR Director - West

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Regional HR Director - CA

Cartier | Los Angeles

Reports to: VP, Commercial

 

Role Overview

The Regional HR Director – HR acts as a business partner for 200+ luxury retail employees within Cartier retail boutiques across California. The HR Director sets the HR vision for the California region population and manages all day-to-day HR activities. This role is both strategic and hands on and provides full cycle HR support and thought partnership. This role is instrumental in helping to define and implement our HR Commercial strategy to ensure we continue to build strong, highly engaged teams who are well poised for continued growth. The person in this role holds a deep understanding and passion for luxury retail business and developing people. They are a thought leader in translating business goals to HR strategy in order to evolve the boutique and employee experience through a people first focus.

 

Responsibilities

 

Recruitment

• Facilitate Cartier’s regional recruitment strategy, ensuring the talent acquisition process reflects Cartier’s values and guiding principles.
• Collaborate with Talent acquisition and Regional leaders to implement strategic recruitment practices in the region, priorities set and talent profiles aligned to business needs and growth.
• Partner with Hiring Managers in attracting, recruiting, and hiring candidates whose talent, competencies and experience supports the business needs and the evolution of the skills / competencies required in the transformation.
• Develop and promote a strong employer brand value proposition in the region. Build an internal talent pipeline.
• Oversee onboarding and induction.
• Strategize and implement solutions to support employee attraction and retention; regularly monitor open position reports and analyze turnover for benchmarking purposes.
• Coach Hiring Managers on all aspects of Cartier’s recruitment, interviewing and onboarding processes.

 

Performance Management

• Direct performance management strategy in accordance with Richemont North America Human Resources guidelines and timelines.
• Identifying and resolving issues to foster individual and team growth.
• Proactively manage performance issues to mitigate risk to the business and ensuring that employees are given consistent feedback on their performance.
• Proactively manage employee relations to ensure optimal performance and work environment.
• Strategize and implement programs that are designed to build employee engagement and reduce turnover in the region.  Utilizing data from our Employee Survey it will be important to follow up on the actions of the California region and each boutique therein.    
• Partner with Legal to conduct investigations; resolve all employee disa