Workplace Lead

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,500 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. 

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About the Role & Team

The  Workplace Lead will oversee day-to-day workplace operations, curate programs, support events, and drive experiences that embody and amplify Amplitude’s mission, values, and culture. This role is ideal for a candidate with an entrepreneurial mindset, a passion for creating exceptional workplace experiences, and the ability to champion Amplitude’s core values of Humility, Ownership, and Growth Mindset.

The Workplace Lead will collaborate with cross-functional teams, build relationships with stakeholders, and prioritize a hospitality-focused approach to ensure a positive and productive environment for our employees. While Amplitude supports dynamic workplace policies that enable employees to work from anywhere, this role requires onsite presence Monday - Friday  in the New York office.

As a Workplace Lead, You Will:

• Manage Workplace Operations: Oversee the daily operations of the New York office, including space planning, janitorial services, food and beverage programs, event support, and other essential services.
• Collaborate Across Teams: Partner with cross-functional teams, functional leaders, and executive stakeholders to align the workplace environment with Amplitude’s goals of wellness and productivity.
• Enhance Workplace Experience: Lead initiatives to create engaging, thoughtful workplace experiences that foster community and culture.
• Supervise Vendor Services: Manage vendor relationships and services, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs).
• Support Events and Programs: Assist in implementing programs and events for onsite and distributed teams, ensuring inclusivity and alignment with company culture.
• Manage Budget and Reporting: Track and report on budgets related to workplace operations, including opex/capex, accruals, and forecasts in collaboration with Finance.
• Address Safety and Security: Ensure workplace safety, address local security concerns, and communicate updates effectively to employees.

Minimum Qualifications:

• At least 3+ years of experience in workplace operations, facilities management, or related fields.
• Proven ability to take initiative, lead projects, and drive results independently.
• Strong background in providing exceptional customer service and creating positive employee experiences.
• Excellent organizational, multitasking, and communication skills, with attention to detail and accuracy.
• Familiarity with collaboration tools such as Google Suite, Envoy, Zoom, and facilities management applications.
• Ability to be onsite in the New York office Monday - Friday 9am - 5pm with flexibility and occasional on-call support.

Preferred Qualifications:

• Experience with office relocation or capital projects.
• Background in supporting distributed or hybrid teams.
• Demonstrated ability to foster a culture of collaboration and inclusion.

Join us in shaping a workplace that inspires and supports Ampliteers, contributing to Amplitude’s continued growth and success.

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initi