Guest Support Services - Part-Time, Every Saturday & Sunday 11p-730a, rotating holidays

POSITION SUMMARY:

Under direct supervision of the Telecommunications/Operator Services Manager, operates the hospital’s telephone paging, alert and contingency recall systems.  Provides patient, services and staff related information to the general public, patients, hospital staff and maintains on-call/rotation schedule for clinical staff.

Provides visitor passes at the Information desks and assist with escorting visitors in the Emergency Room and Mother Baby Unit. Requests Uber Rides for BMC patients.

Position: Guest Support Services

Department: Guest Support Services

Schedule: Part-Time, Every Saturday & Sunday 11p-730a, rotating holidays       

JOB REQUIREMENTS

EDUCATION:

• Work requires a High School level of education

EXPERIENCE:

• Six to twelve months of previous experience with telecommunications equipment, on-line databases and paging systems.

KNOWLEDGE AND SKILLS:

• Work requires the analytical skills to gather and interpret data and to follow established procedures.

• Work requires the ability to exchange information on factual matters, schedules, appointments, greet visitors, explain hospital policies or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors or hospital employees.

• Work requires regular sitting.

• Work requires ability to check documents for accuracy.

• Work requires regularly inputting/retrieving data from computer systems.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.