DATA VISUALIZATION SPECIALIST

Job Description

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Office of Strategic Operations (OSO), led by the Chief Strategy Officer, is responsible for managing high-priority agency-wide or citywide initiatives that support the growth of emergency management at both our agency and the City at large. OSO works to provide innovative proposals to continuously improve our internal, interagency, and externally facing operations. To accomplish its goals, OSO is organized into three Units: Analysis and Evaluation, Strategy and Innovation, and Continuity of Operations (COOP).

The Analysis & Evaluation (A&E) Unit is responsible for conducting qualitative and quantitative analyses to identify and track to completion recommendations that improve the City’s response posture.

The Data Visualization Specialist will report to the Data Visualization Program Manager and be responsible for supporting the development and implementation of data visualizations to establish situational awareness during emergencies, identify trends and potential areas for improvement, and encourage data-driven decision-making during day-to-day operations. The ideal candidate should have prior experience responding to requests for data and analysis, contributing to projects from scope development to delivery, and interpreting the results in a concise, easy-to-understand manner.

Duties include:
- Visualizing quantitative data from City agencies to make quantitative assessments, predict outcomes, and prioritize resources, as needed, during emergencies.
- Contributing to the design and development of data visualization tools to improve data sharing and situational awareness within NYCEM and with other City agencies.
- Developing data reports or templates for a range of natural and man-made hazards and supporting internal and external trainings on completing templates.
- Supporting internal and external outreach to programs for guidance on data collection, metrics identification, and visualization recommendations for blue- and gray-sky operations.
- Serving on the agency’s Emergency Data Team responsible for time-of data collection, analysis, and visualization needs during incidents.
- Scheduling and managing intra- and interagency meetings and presenting in working groups and conferences, when necessary.
- Building partnership with other emergency management professionals, universities, community-based groups, and private-sector partners.
- Conducting data management training for NYCEM staff.
- Working on special projects and assignments, as needed.
- Deploying to the field during emergencies, as needed.

**PLEASE NOTE THE FOLLOWING:

- The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

- Candidates must be authorized to work in the United States without employer support to be eligible for selection.

- The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.

- For this position, the “Special Note” below in the Minimum Qualification Requirements does not apply.

IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.

PREFERRED SKILLS

- Experience with reporting, analytics, and dashboard software and tools such as Tableau, Microsoft Power BI, Looker, the ArcGIS suite, or comparable software suites.
- Experience automating and ingesting data with cloud resources (e.g., Google Cloud Products) and coding languages (e.g., Python, SQL, JSON).
- Experience with data cleaning and publishing tools such as Tableau Prep Builder, Tableau Online, Dataprep, or Microsoft Power BI.
- Excellent oral and written communications skills.
- Strong organization, project management, and facilitation skills.
- Ability to work