Lead Data Analyst, User Analytics & Insights

About the Role:As the Lead Analyst of User Analytics & Insights within our New Markets (Expanded Core) vertical, you will play a pivotal role in shaping strategy through data. Reporting directly to the Director of User Analytics & Insights, you will serve as a thought partner to cross-functional leaders and drive high-impact decision-making. This role requires both technical expertise and strategic storytelling, with ownership of analytics processes that translate insights into actionable strategies that move the business forward.This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities: Analytical Leadership:

• Act as a strategic thought partner to General Managers, Product, Marketing, and Engineering teams, using insights to drive measurable business impact.
• Lead analytics project management, setting priorities and ensuring alignment with business objectives.
• Communicate complex technical concepts clearly to non-technical stakeholders, ensuring data-driven decisions always prioritize the customer experience.
• Turn insights into action by designing initiatives, influencing roadmaps, and helping teams operationalize data-driven strategies.

Data Manipulation and Storytelling:

• Leverage SQL and visualization tools (e.g., Hex, Grafana) to manipulate data and deliver accurate, meaningful analysis.
• Build and maintain automated KPI dashboards and monitoring reports to track performance.
• Partner with business and engineering teams to design and deploy analytical solutions.
• Improve data quality and maintain scalable, well-documented analytics processes for long-term reusability.
• Translate analytical findings into clear business narratives and recommended next steps that inspire action.

Experimentation and Predictive Modeling:

• Own the end-to-end experimentation process, collaborating with product and marketing on test design and execution.
• Develop predictive models to uncover user segmentation, identify behavioral insights, and proactively recommend actions that drive growth and engagement.

Minimum Requirements:

• 8+ years of experience in analytics, insights, or strategy roles.
• Expertise in data visualization and dashboard creation.
• Strong proficiency in SQL for data manipulation and analysis.
• Experience with data modeling 
• Proven ability to translate insights into action by driving strategies, initiatives, and measurable outcomes.
• Demonstrated success working cross-functionally with multiple stakeholders to influence change and impact business direction.
• Skilled at analytics project management and prioritization.
• Hands-on A/B testing and experimentation experience.
• Experience with machine learning techniques and predictive modeling to identify trends, segment users, and guide strategy.
• Strong presentation skills with the ability to translate technical concepts for non-technical audiences.
• Comfort using Google Sheets for collaboration and analysis.
• Ability to thrive in a fast paced environment.

Preferred Requirements:

• Experience with dbt data modeling
• Prior experience blending commercial strategy with data insights.
• Experience working with retail analytics 

Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $151,223-$170,653 . Discover our benefits and how our employees live rewarded at https://fetch.com/careers.