Lead AI Platform Engineer

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GENERAL FUNCTION:

We need a hands-on engineering resource to design, build, and operate AI-enabled and automation-driven capabilities embedded directly into our platform ecosystem. This role focuses on integrating AI and automation into core infrastructure, workflows, and operations to drive measurable efficiency, reliability, and scale.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Key Responsibilities

• Build and integrate AI and automation capabilities into existing platforms (infrastructure provisioning, patching, incident response, self-service, engineering workflows)

• Develop and maintain automation frameworks (Ansible playbooks, scripts, orchestration pipelines) to eliminate manual tasks

• Operate and continuously improve AI-enabled and automated services in production environments

• Standardize patterns for AI + automation integration (APIs, orchestration, reusable modules, guardrails)

• Partner with engineering and operations teams to identify and prioritize high-value automation opportunities

• Ensure solutions meet security, compliance, and reliability requirements

• Deliver measurable outcomes (reduced manual effort, faster resolution times, improved platform performance)

What Success Looks Like

• AI and automation capabilities embedded in core platforms and actively used in production

• Significant reduction in manual operational work (patching, provisioning, incident handling)

• Measurable improvements in cycle time, reliability, and engineering productivity

• Standardized, reusable automation patterns (Ansible-first mindset) adopted across teams

• Alignment with risk, security, and compliance expectations

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience.

• Six+ years of engineering or other IT work experience relevant to the position.

• Strong engineering background (platform engineering, infrastructure, software engineering, or automation engineering)

• Proven experience building and operating production-grade solutions (not prototypes)

• Hands-on experience integrating AI/LLM capabilities into enterprise platforms and workflows

• Strong automation experience using tools such as: Ansible (required), Terraform, PowerShell, Python-based automation, or equivalent frameworks

• Experience with APIs, orchestration frameworks, and automation pipelines

• Ability to translate operational problems into scalable AI- and automation-driven solutions

• Familiarity with governance, risk, and compliance requirements in regulated environments

• Experience integrating with platforms such as ServiceNow, observability/monitoring tools, and CI/CD pipelines

• Ability to drive adoption across teams and embed solutions into standard workflows

• Ability to drive adoption across teams and embed solutions into standard workflows

• Strong problem-solving and communication skills

• Willingness to work in a highly-collaborative environment

Position not available for immigration sponsorship

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Lead AI Platform Engineer

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any su