Senior Product Manager, Enterprise Product

About HeyGen

HeyGen is a dynamic startup at the forefront of revolutionizing video content with state-of-the-art artificial intelligence technology. With a robust track record of growth and a proven business model, we are rapidly carving out a leadership position in the AI-powered video creation industry.

Highlights:

• Join a smart and energetic team with emphasis on individual development
• Take big ownership, deliver a huge impact on product quality via diverse challenges and achievements
• Create world-class brand, product and user experience directly with founders from 0 to 1

Responsibilities:

• Know Your Customers - find design partners, join sales/customer success calls, conduct user interviews, constantly talk to existing and potential customers to build communication and empathy avenues with different roles, extracting and integrating key insights for product roadmap and improvements.
• Own The Feedback Loop - build up efficient feedback loops between the product team and sales team/enterprise customers, from which you collect the best insights back and deliver the next killer feature/improvement that yields measurable results.
• Lead Product Initiatives - go after the best product problem for enterprise customers, set up goals with clear scope and direction, work with designers and developers to quickly iterate and deliver product updates to customers.
• Keep Up With The Market - constantly stay on the front edge of the industry, following competitor updates, new technology advances for up-to-date and holistic view of the market.

Requirements:

• 3-5 years of product management in SaaS products.
• Team Player - you can communicate clearly and objectively with teammates, leading a conversation to an optimal consensus faster without friction, you know how to convince others or to be convinced.
• Technical Understanding - you understand the technical side of things so you know what's practical or not and can work with developers seamlessly to push through projects, making product decisions facing unexpected technical challenges or tradeoffs.
• Hands-on Fast Learner - you learn things fast and get on top of new systems and tools quickly.

Bonus Points:

• You have built enterprise products on top of a PLG foundation, or from the ground up, with impactful results,
• You have developed your own product before, front-end or back-end
• You have designed a product interface before, have a good taste in aesthetics and user experience
• You know about economics, psychology and have deep understanding of your markets and target audiences