Clinical Solution Consultant - Michigan

Job Title

Clinical Solution Consultant - Michigan

Job Description

Clinical Solutions Consultant

Lead the clinical implementations of HPM solutions with customers in the state of Michigan with primary territory in Grand Rapids and surrounding area's .  Consults with customers, customer project managers, delivery team, sales to design, plan, and oversee delivery of complex HPM solutions throughout the customer lifecycle (Could be single or multi-year engagement).  Responsible for managing the overall scope, budget, and resources for the clinical solutions. 

Your role:

• Ensures successful clinical and physician adoption of Philips solutions

• Serves in a consultative role with the customer throughout solution delivery & implementation to provide for a smooth, effective and successful implementation of Philips solutions

• Delivers clinical consulting services which may or may not be in combination with the implementation of a Philips solution

• Participates in the development of new solutions (services and/or product functionality)

• Holds a specialty, or multi-specialty role(s)

• Configures or manages the configuration of various components and software revisions of complex Philips solutions to accommodate Application and/or operational workflow in the customer’s environment

• Conducts workflow analysis and consults on workflow changes that need to occur with the implementation of new functionality or solutions

• Guides the customer in the testing of workarounds, clinical integration, and new functionality of Philips solutions

• Coaches and educates customers in the use of complex situations for multiple solutions

• Analyzes the customer’s existing workflow and facilitates proper change management in the clinical or operational environment, ensures proper testing of the system and establishes a comprehensive training plan to provide for a smooth transition of the solution to the customer

• Attends seminars and training sessions necessary to maintain appropriate level of professional competence and/or licensure

• Identify application issues, investigate and resolve issues or identify potential defects, document and submit those according to standard processes

• Active member of the application and education communities and proactively shares knowledge, experience and lessons learned

• Files required reports and consistently complies with all required Philips processes

• Consult with customer to define and document their desired KPI’s and outcomes (engages other consultants as needed)

• Develop and maintain long term customer relationships in support of recurring revenue strategy

You're the right fit if:  

• You’ve acquired 5 years of clinical experience

• You have a Bachelor’s Degree in Nursing or equivalent (RN); current nursing license 

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.

• Your skills include: 

• Clinical teaching/in-servicing experience 

• Exceptional communication and presentation skills 

• EMR’s and networked clinical systems 

• Experience in Data Analysis

• Project Management Experience

• High comfort level with technology and informatics concepts 

• Able to drive an average of 1-4 hours daily 

• Willingness to travel overnight 80% of the time

• Philips Product Knowledge preferred

• Ideal Certifications: Certified PM (PMP), Nursing Informatics, Healthcare Administration, Change Management

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field Role.

About Philips 

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.  

  

• Learn more about

  Apply for this role

  Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

  Apply Now →Generate Application Kit

  Free account required — sign up in 30s

  Report an issue

  Company

  Philips

  View company profile →