Head Life and Health Business Services Americas (Hybrid Work Model)

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Corporate Title: Vice President 

Division: BHL-COO L&H Reinsurance (51004032)

Department: BHLO-Operations (51004035)

Recruiter: Brian Anthony Link

Hiring Manager: Kunwar Amardeep Singh

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https://performancemanager.successfactors.eu/sf/jobreq?jobId=127823&company=SwissRe 
 

Business Services is part of the L&H Reinsurance Operations with a focus to enable the Market Units in terms of sales/ origination topics as well Treaty On-boarding operations. This role will lead and manage the regional Business Services L&H team for US & Canada and functional leadership support to Latin America. Key objectives are:

• Partnership with Market Units to execute on their Sales & Client Relationship topics – deliver focused service via the Account Coordinator roles
• Overall responsibility of Treaty On-boarding operations and future readiness – connecting the e2e process dots across the value chain
• Provide leadership to the overall Business Services team in the region and drive active engagement with the relevant stakeholders

Contribute to the overall L&H Operations related key projects & initiatives and act as "One Operations" in collaboration with various operations team in the America

 

Leadership position with responsibility for developing and managing the team as well as  leading through change

• Enable execution of the Market Unit plans by actively supporting their sales & client relationship needs
• Understanding of the MU requirements, adapting our service & processes to support the changing needs. Overall efficient service delivery
• Actively drive talent & skills development
• Shaping the Business Services profile in the region and actively collaborate to drive one Operations value

 

Lead & support the Business Services standardization initiatives and drive operational excellence

• Globally collaborate to help achieve our Service & process standardization including change management and stakeholder management for the region
• Engage teams to generate ideas, actively lead the implementation of various initiatives which supports the OpEx journey
• Ensure appropriate governance best practices are embedded in our operational processes
• People & Process readiness to support IFRS implementation

 

Professional experience

Essential 

• L&H Reinsurance experience of 10+ years
• Leadership exposure and related people manager experience of at least 5 years
• Proven track record in business process optimization, project management, global operations thinking and change management of larger projects

Nice to Have

• Ability to establish priorities, plan and accordingly execute them
• Excellent interpersonal and communication skills for effective collaboration including senior stakeholder engagement
• Effective at working with virtual teams across the globe

 

 

 

 

 

About Swiss Re

 

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone c