Jobs and Careers

CLM Assistant Vice President

Irelandfull_timeVerifiedPosted 6 Oct 2025

About the role

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

The Client Lifecycle Management (“CLM”) team is part of the Citco Group of companies (“Citco”) and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti-money laundering (“AML”) and know your customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the Financial Industry for being used for money laundering and terrorist financing purposes.

What we offer

We offer you an exciting role as CLM (KYC) Assistant Vice President within the CLM team. As CLM (KYC) Assistant Vice President you will be a first point of contact for our clients regarding KYC/AML requirements and queries. Furthermore, you will be responsible for document outreach with our clients, pursuant to the results of our due diligence reviews. You will be supporting the Vice President with the day-to-day operational management of one or more of the larger CLM work streams and reporting to management on that work stream. You will have up to approx. 15 direct reports for which you are responsible. In addition, you are responsible for reviewing high risk customer due diligence (including a risk assessment) at onboarding performed by ( the team, and ongoing due diligence and maintenance during the customers’ life cycle in accordance with Citco’s policies and procedures. For the Client Lifecycle Management processes Citco is using the industry best practice CLM software “Fen-X” from Fenergo Limited. You will work in a dynamic team for an industry leader within its field with plenty of career opportunities. We are looking forward working with you!

Main Duties/Responsibilities

As part of your main duties and responsibilities, you will (not exhaustive):
Operational management of 10-15 staff members;
Provide regular and accurate management reports;
Support CLM Management in achieving their operational and strategic goals;
Proactively review CLM procedures and suggest improvements
Work with your peer group to Manage Quality Standards across the Region
Communicate effectively with clients and internal stakeholders (e.g., Supervisors, Relationship Managers, etc.) and timely respond to (follow up on) emails or telephone requests;
Timely follow up on pending items to meet internal service level agreement (SLA) deadlines;
Timely report and escalate non-conformities to your Manager;
Assisting the VP with allocating the team resources effectively and efficiently within their area
of responsibility;
Making use of available tools in order to guide and develop the team;
Supervision of the team and the work performed by the team;
Maintenance of a professional and motivating working environment;
Participate in specific projects which may rise from time to time;
Participate in Citco’s training program;
Have a good understanding of (and adhere to) Citco’s policies, procedures and systems.

About You:

Bachelor’s degree;
At least 2 years of experience with operational management;
At least 3 to 4 years of experience in KYC/AML and client due diligence reviews, preferable in the offshore sector or fund industry;
Good communication skills in English, both verbal and written;
Strong problem solving and analytical skills;
Good knowledge of Microsoft office applications (e.g., Excel, Word);
Proven track record in successfully managing teams Knowledge of the alternative investment and financial industry is an advantage;

Competencies