Event Technology Project Manager - Remote

Event Technology Project Manager - Remote

Embark on the next step in your career journey with Creative Group and Direct Travel!  

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us! 

This position is responsible for building registration sites in CreativeEDGE, Cvent and the Performance Solution Platform; build related areas of Cvent as needed; build mobile apps in EventAPP and Cvent’s Hub App and EventMobi; support the technology on-site; and training others on CreativeEDGE. The individual in this role will also project manage the registration website builds internally and with the external client to ensure all deadlines are met and provide technology support to Program Specialists/Registration Managers. Additionally, this position will support builds in other platforms such as 6Connex, surveys in Survey Monkey and any other platforms potential clients may require and are approved by Creative Group. 

If you are located within 50 miles from our office location, you will be considered a hybrid employee – hybrid employees are in the office 2 days a week, and remote 3 days a week. You are considered Full-time Remote if you are outside the 50-mile office radius.  

Office Location: Schaumburg, IL.

Expedition Expectations 

• Effectively manage the client:  
  • Participates in ongoing client planning calls. 
  • Identifies and understands client interests, issues, expectations, and priorities. 
  • Acknowledges and escalates client and attendee concerns. 
  • Adheres to Creative Group policies regarding appropriate and professional client interaction. 
  • Abides by the local laws and culture of the designated program venue. 
  • Builds mobile apps based on client requirements that encourage client’s future use. 
  • Provide recommendations based off of experience and using the knowledge gained in each platform.  

• Technology Management: 
  • Builds event-related registration websites using proprietary software tools, CreativeEDGE as well as Cvent. 
  • Builds virtual environments in 6Connex and supports the project from registration until the event dates. 
  • Builds and manages other technology applications such as, but not limited to, mobile apps. 
  • Supports mobile apps on–site. 
  • Partners with the Program Manager and Program Specialist/Registration Managers during client discovery meetings to translate specific needs into website requirements. 
  • Liaisons with the internal Technology Services department for technology support. 
  • Leverages working knowledge of proprietary software and Cvent capabilities in order to make successful recommenda