Business Analyst 4-Ops (Nashville, TN)

Ready to be part of something big? Join our growing team in Nashville and be among the first to work in our brand-new, state-of-the-art headquarters! If you thrive on collaboration with your team and our leaders, innovation, and being at the forefront of change, this is your chance to make an impact. Don’t just watch the future unfold—help shape it! 

Oracle Cloud Infrastructure (OCI) is seeking a data-fluent Technical Program Manager to join our dynamic and fast-paced team. As a Technical Program Manager at Oracle OCI, you will play a crucial role in providing data-driven decision support and analysis for OCI’s largest programs. This is a position that offers an exciting opportunity to take ownership of large portions of the data ecosystem that OCI runs on. The ideal candidate will have a passion for data and a strong ability to translate complex information into actionable insights.

Key Responsibilities:

Owner: Own areas of the business for building custom analysis and dashboards to drive our stakeholders to action. Some projects could involve revenue forecasting, optimizing cloud fleet usage, or consolidating our understanding of the business across multiple organization, dataset, and system lines. You’ll need to be comfortable swimming in SQL while surfacing to explain clearly to executive audiences, the insights. You must thrive building performant and robust data pipelines. 

Subject Matter Expert: Not only do you deeply understand the areas you work in, you are gifted at explaining the “so what” to stakeholders. You will build and develop relationships across organizations and define new operational strategies, working with the leadership team on special projects.

Team Player and Creative Problem Solver: Thrive in an ambiguous environment by proactively identifying challenges and working with teams to find creative solutions. 

Clear Communicator: You regularly communicate project status, updates, and potential risks to internal and external stakeholders in a clear and approachable way. Folks never have to wonder about your projects’ statuses. 

While not mandatory, a background in cloud technologies is a plus, as it will help you understand the intricacies of OCI's products and services.

 

Candidate Profile:

Must Have

• 7+ years of relevant experience and Bachelor's degree in Business Administration, Analytics, Computer Science, Economics, or a related field. A Master's degree is preferred.
• Exceptional analytical and critical thinking skills with a problem-solving mindset.
• Proficiency in data modeling/analysis and visualization tools (e.g., SQL, Excel, Power BI).
• Strong communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical audiences.
• Excellent organizational and time management abilities, capable of managing multiple projects simultaneously.
• Experience managing technical projects in a highly ambiguous environment.
• Demonstratable business maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills. 
• Attention to detail and a keen eye for data accuracy and quality.

Preferred

• Experience with large-scale, globally diverse teams in a technical environment. Hyperscale cloud experience a plus. 
• Demonstrated ability to identify organization-wide issues and work with key stakeholders to drive them to resolution.
• Strong programming skills in languages such as Python, R, or SQL for data manipulation and analysis.
• Proficiency in database management and querying languages (e.g., SQL, NoSQL).
• Experience with data warehousing and ETL (Extract, Transform, Load) processes is a plus.

Career Level - IC4

Job Responsibilities:

• Gather and analyze data from various internal and external sources to support decision-making processes.
• Develop and present comprehensive reports, dashboards, and visualizations to communicate insights and recommendations to stakeholders.
• Create and refine business processes, workflows, and models to improve operational efficiency and effectiveness.
• Work closely with cross-functional teams to identify, build and manipulate performant data pipelines/sources to produce and analyze business data. 
• Improve current processes and coordinate organizational programs for leveraging optimized business insights to define strategy.
• Perform cost-benefit analyses and feasibility studies for proposed projects and initiatives.
• Assist in defining project requirements, scope, and objectives, ensuring alignment with business goals.
• Monitor and evaluate existing business performance, identifying areas for improvement and developing strategies for growth.
• Stay updat