Exec. Director, Multicultural Experience

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the overall Marketing and Sales effort in a multi-system environment as it relates to the deployment of new products, services and enhancements. Directs all business planning in the implementation of new products and service enhancements. Provides direction to the Marketing team in preparation of the department budget. Analyzes business strategy and initiates organizational objectives to align with this strategy. Acts as a liaison between Region, Division, Corporate and System Marketing personnel to ensure that each group is informed of most recent product, marketing developments and plans. Provides leadership and direction for diverse and complex functions. Ensures that communication of current initiatives, promotions and campaigns are accurately, timely and effectively communicated to all appropriate personnel at all levels and departments. Typically manages multiple teams of professionals.

Job Description

Core Responsibilities

• Communicates strategy and vision. Directs and motivates Marketing team towards excellent performance.
• Represents organization as a prime contact on contracts or projects. Interacts with senior internal and external personnel on significant matters often requiring coordination between organizations.
• Develops strategic partnerships and building of alliances with industry partners, networks etc. as needed, to achieve product growth objectives.
• Consults with Marketing/Sales to identify, define, size and prioritize strategic analytics opportunities.
• Engages stakeholders in both the development and launch of marketing plans.
• Oversees the designing of new ideas and communicates potential uses for analytics across the business.
• Coaches, mentors and advises Marketing staff.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business, Collaboration, Team Player

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

Certifications (if applicable)

Rel