Patient Service Specialist - Kadlec - Multiple Clinics/Centralized Staffing

Providence caregivers are not simply valued – they’re invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. 

HOME CLINIC: Open positions are located at various clinics across the Tri-Cities Area including Richland, Kennewick, Pasco, and West Richland. We will discuss current open positions and your preferences during the interview.  

The Job utilizes a combination of skills including: 

• Clerical computer and phone skills 
• Customer service and people skills 
• Variety of office assistant functions  

Most candidates can expect a starting pay of $18.44/hr or higher depending on experience. 

Required Qualifications: 

• Customer service-related experience. 

Career Growth 

We are proud to offer a robust career ladder for Patient Services Specialists at Providence. For those who are interested in career growth, we offer additional training, informal leadership experiences and development opportunities to help you prepare for advancement. After meeting eligibility requirements, additional future roles many Patient Services Specialists may consider are: 

• Senior Patient Services Specialist, pay range of $19.34 - $30.16 
• Lead Patient Services Specialist, pay range of $20.50 - $31.99 

Examples of common career pathways many Patient Services Specialists pursue may include: Patient Care Coordinator, Scheduling and Referral Coordination, Billing and Coding, Health Information Management, Leadership, and Clinical Career opportunities.  

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. 

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.