Customer & Category Development Manager

<h2>Lugar de trabajo: ​Portugal​​</h2> <p>Lisboa</p> <h2>About the company </h2> <p>Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. </p> <h2></h2> <p>The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. </p> <h2>About the Role: </h2> <p>The aim of the role is to act as the main point of contact within Trade Marketing concerning the assigned channel / category, providing support to Sales and Marketing in the development of the Company Plan (Bottom-up), supporting Sales in the preparation of offers to customers and maintaining track of the customer execution of the agreed activities, ensuring a constant challenge to the Sales team to exploit missing business opportunities. Work in synergy with marketing on management of the portfolio of products and related volumes and on a constant analysis of sell-out data with the aim to detect opportunities in the market and to intervene promptly to solve problems.</p> <h2>Main Responsabilities:</h2> <p><u>CATEGORY MANAGEMENT</u></p> <ul> <li>Supporting development of the trade marketing plan, in alignment on the brand plan with Marketing.</li> <li>Share with Sales the Trade Marketing Plan according to the Business calendar timings to define and close the activity planning at Customer level</li> </ul> <p><u>BUSINESS TRACKING AND DEVELOPMENT</u></p> <ul> <li>Support development of fidelity programs for the assigned channel / category</li> <li>Be a proactive business developer for the assigned channel / category</li> <li>Collaborate with the KAM in the customer plan preparation and ensure the individual plan coherence with the guidelines of the company strategy.</li> <li>Full accountability of the Trade plan cascading to sales force and all related</li> <li>Responsible for the preparation of generic planograms at channel level, with guidelines and indications on how to place the products on the shelves, for the category assigned</li> <li>Provide support to Sales Team during contract negotiations with the assigned customer</li> <li>Responsible of the customer offer process</li> <li>Responsible for the tracking of customer execution of activities inside the contract</li> </ul> <h2>Who we are looking for:</h2> <p>  ↵</p> <p>Profile:</p> <ul> <li>Bachelors in Administration and Business Economics or similar</li> <li>Experience in a similar position, desirable in FMCG</li> <li>Advance level of MS Office</li> <li>Working experience in a cross cultural environment and in a matrix organization preferable </li> <li>Organized, structured and dynamic with a commitment to excellence</li> <li>Flexible, collaborative, proactive and excellent team player</li> <li>Results-oriented approach</li> <li>Ethical and strong personal values</li> </ul> <h2>How to be successful in the role and at Ferrero:</h2> <p>Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. </p>