Quality Manager
Aalberts Surface TechnologiesAbout the role
Description
BASIC FUNCTION:
Primary function is to oversee all quality operations and functions.
PRINCIPAL ACCOUNTABILITIES:
· Responsible to ensure corporate integrity within their area of expertise.
· Responsible for integrating and promoting Aalberts’ safety, environmental, and quality policy, including support to critical safety rules.
Providing our customers, employees, stakeholders, community, and suppliers continual improvement and services that meet or exceed expectations.
Provide leadership for ensuring quality of products and services and maintaining a safe and healthy work environment.
Support the Implementation of policies and procedures necessary to comply with all legal, environmental, customer and other applicable requirements.
Promote continual improvement through preventive and corrective actions, best practices, and innovation through employee involvement.
· Responsible for developing an annual departmental plan including:
· Goals & Objectives
· Training Plans
· Capital Plan & Budget
· Operation Plan & Budget
· Staffing Plan, including hiring date targets and training plan.
· Responsible for implementing the philosophy of total quality and the use of quality control (statistical problem solving and customer service) techniques within their position and reporting positions.
· Responsible for definition, evaluation, and implementation of heat treat process improvements including those systems and processes which support the heat treat process for all customers including submission of all required (PPAPS).
· Responsible for prototype/pre-launch and production control plans. Interfaces with customer contacts and liaisons to coordinate and schedule activities and communications associated with customer development projects.
· Responsible for assuring product testing has necessary resources to meet technical requirements
· Responsible for quality management system and integrating all customer specific requirements.
· Responsible for method modification and development for inspection controls and other Quality Functions
· Responsible for initiating and maintaining process related training programs.
· Responsible for authorizing personnel to perform task through demonstrated competence for Quality functions
· Interfaces with divisional personnel in order to coordinate activities and projects with the objectives and activities within the quality departments.
· Responsible for development and implementation of process control plans.
· Responsible for the maintenance of the parts process files
· Responsible for maintaining and updating process FMEAs.
· Responsible for coordinating thermal uniformity surveys, gage R&R, and calibration of equipment and instruments.
· Responsible for promoting, maintaining and improving process quality.
· Responsible for coordinating the disciplinary problem solving of the customer & supplier problems/concerns (8-D approach or customer specified methodology) and/or initiating/responding to all corrective action requests.
· Responsible for management of direct reports and coordinating with management on support staff.
· Responsible for coordinating divisional quality meetings & attending Corporate review meetings.
· Responsible for the implementation and maintenance of ISO-9000/IATF-16949.
· Responsible for the implementation and maintenance of ISO/IEC 17025.
· Responsible for general overall housekeeping.
· Responsible for maintaining work force morale.
· Responsible for communicating with others and participating in a group/team environment.
· Responsible for attending prescribed training sessions.
Managerial Responsibilities:
· Ensure that employees understand and appreciate the correlation between dedicated hard work and Company and personal success.
· Ensure that employees are committed to providing quality products and services to customers and that they understand the value of developing and maintaining good customer relations.
· Ensure that employees understand that safety is an essential part of a quality based operation and in establishing a positive work-environment and that safety standards are an indispensable corollary to productivity goals.
· Assist employees in gaining confidence in their abilities and applying that confidence in achieving the Company’s goals.
· Provide flexibility to meet the changing needs of the Company.
· Ensure compliance with and enforcement of company work rules, policies and regulations.
· Practice and promote open communication between employees and management.
· Accept unexpected and unsettling situations which can occur in any workplace and have the
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