Department:

38590 API Specialty Pharmacy - Retail Pharmacy

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

The Aurora Specialty Pharmacy team provides high-touch care for a variety of patients on delicate, high cost, and exclusive medications. Join a team of 16 highly skilled and motivated tech specialists and pharmacist coordinators, based out of the closed-door Menomonee Falls specialty pharmacy on Whittaker Way!

Providing superior care in a fast-paced environment, our specialists are involved in patient and provider phone calls, prescription filling, medication packaging, inventory management, various exciting projects, and more! 

Find excellent hours here: Our tech specialist position will work rotating shifts within the hours of 8am-6pm (Mon-Fri), along with a Saturday (9am-1pm) roughly every couple of months. Flexible environment. Closed on major holidays.
 

Specialty Pharmacy Tech

Full Time, 1st Shift

Menomonee Falls, WI

Major Responsibilities:

• Performs services and functions within assigned area(s) where complex pharmaceutical processes require the utilization of advanced skills and knowledge beyond those obtained as a Pharmacy Technician. Works in atypical environments such as compounding, remote dispensaries, or medication history.

• Serves as an expert with equipment and technology in specialized areas. Problem solves technical issues in the specialized area as they arise.

• Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care. Provides input to and supports implementation of operational changes, advancements, and site and system standardization. Participates in site or system specialized work teams, committees, and councils.

• Is a Role model in clinical support needs such as but not limited to DIR fees.

• Complies with legal, regulatory, and accreditation standards. Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices. Holds others accountable to best practices in the specialized area.

• Serves as a resource in the specialized area for other pharmacy team members, physicians, nurses, and ancillary departments. Problem solves complex problems and ensures that issues are escalated and closed as needed.

• Collaborates with department leaders to develop and coordinate team member education, training, orientation, and competency. Trains other team members in specialized areas.

• Serves as the department liaison to system pharmacy teams in specialty area. Collaborates with leadership to communicate changes in specialty area.

• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board, or

• Pharmacy Technician Certified (CPhT) issued by the National Healthcare Association.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 5 years of experience in providing services as a Pharmacy Technician, depending on specialty area.

Knowledge, Skills & Abilities Required:

• Good mathematical skills

• Attention to details

• Exceptional customer service, communication, organization, problem resolution and process development skills.

• Demonstrated ability to work independently, maintain confidentiality, and take initiative.

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