Senior Network Specialist, NA
Vantage Data CentersAbout the role
About Vantage Data Centers
Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.
Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Technology & Systems Department
The Technology & Systems department drives technological innovation for the company and advances the technology strategy to support global growth. This includes IT, Software Development, OT / Automation Systems, and business process improvement. At Vantage, we are very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so we can make informed purchase decisions. The Technology & Systems department participates in designing each of our new data center building’s networking infrastructure, including but not limited to diverse pathways connecting to carriers, meet-me room (MMR) hosting (rack, cabs, ladders, cross connect panels…), wireless AP coverage, etc.
We rely on extreme collaboration with Sales, Construction, Operations and Corporate Functions to drive simplification, establish global standards with continuous improvement and speed to value. We are working to build a reliable, scalable, sustainable, and secure technology roadmap/landscape that enables us to better serve our customers and employees and be the partner of choice. Our focus is on speed to value with financial and execution discipline. We strive to double the good, halve the bad, in half the time.
Position Overview
This position will be based on-site at our office in Montreal, QC (3 days on site required, 2 days flexible).
Vantage is looking for an ambitious, detail-oriented, Senior Network Specialist, NA that is responsible for network operations and large scale projects globally. This is an extremely technical role requiring a expert understanding of networking technologies and concepts. This position is accountable for both Operational Excellence and Customer Service. A key responsibility of this position is leading and driving the network activities associated with large scale projects.
Essential Job Functions
BAU network support during NA hours
Lead large scale network migrations in NA
Drive improvements to processes and procedures
Duties
Collaborate to design, build, and support all networks required for Vantage Corporate, Security Management Systems, Building Management Systems, and other needs as defined by the business, including creation/updating of all supporting documentation
Create, implement, and support standard processes and procedures to support Service Level Agreements to both Vantage business partners and Vantage customers for network uptime, reliability, service, and performance
Assist in the specification, ordering, purchasing, asset-tracking, and inventory of network-related equipment/supplies/software
Maintain the network infrastructure globally, highlighting and recording issues identified, creating action plans to resolve
Utilize necessary tools to identify and resolve complex issues in a timely manner
Challenge, report and escalate as necessary to resolve any issues affecting the availability, security or integrity of the network infrastructure
Work closely with cybersecurity to ensure we are following policies and best practices to secure and harden the network
Actively research and investigate new tools/technologies to improve the efficiency of the team
Lead and own large scale projects by creating effective project plans, leverage internal tools (JIRA etc) to provide accurate and timely updates to stakeholders
Functions of this position are to be performed in a company-designated office or field location
Understand and comply with the company’s Acceptable Use Policy and other industry-specific professional and ethical standards, if applicable
Job Requirements
12+ years of progressive network engineering experience with multi-site global networks supporting highly transactional and highly sensitive data applications
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