MTS 1, Solutions Engineer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

What you need to know about the role:
This is a technical presales role with our Enterprise Merchant Services team, operating in the Global Sales organization

You will provide technical discovery, product demos, solution design, and integration support for large enterprise merchants located in the United States and Canada.

This is a hybrid role, with three days per week in a local office expected.

Meet our team:
The Enterprise Merchant Services team supports our Enterprise Sales function by providing product expertise, presales consulting, technical support, project management, and onboarding assistance for our largest merchant clients.

Solutions Engineers are product experts that partner closely with Sales to lead technical discovery and design solutions that meet our customers’ unique business needs.

Job Description:

Your way to impact 

• You will own the technical solution and project design phase of sales engagements. Your work ensures that solutions are technically feasible, products will meet the business needs of our customers, and projects are well-defined to ensure smooth implementation. 

• You will partner closely with assigned Account Executives, engaging with new and existing merchant clients to ensure these engagements maximize value for PayPal and our customers. 

Your day-to-day 

In your day-to-day role, you will: 

• Provide technical analysis, technical solution design, software engineering support, and product expertise to businesses implementing PayPal payment processing solutions. 

• Lead technical discovery conversations, conduct detailed business process analysis, and document customer business models and requirements. 

• Create technical solution design documents used to guide businesses in the implementation of PayPal payment processing solutions, ensuring customers implement our