Job Classification:

Investment Management - Investment Operations

GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers! 

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.

At PGIM, You Can!

What you will do

PGIM Commercial Real Estate Loan Services is looking for a Senior Insurance Analyst to play a critical role in supporting our commercial real estate lending platform. In this role, you’ll be responsible for reviewing insurance provisions within loan documentation for new originations, ensuring all insurance requirements are met accurately and efficiently.

You’ll leverage your strong communication and relationship‑building skills to partner with borrowers, insurance brokers, third‑party vendors, and prior servicers, while collaborating closely with internal teams to deliver a high‑quality, client‑focused experience. This is a hands‑on, detail‑oriented role where your expertise will directly support the success of our loan portfolio and service standards.

This position follows a hybrid work arrangement, with the team working from our Dallas, Texas office at least three days per week.

What you can expect

• Notify borrowers of expirations/deficiencies, where insurance does not align with loan documents.

• Audit insurance renewals, completing comparison against the Insurance Module and documents received.

• Obtain evidence of renewal of certificates/policies/policy endorsements.

• Access 3rd party/Agency systems in order update waiver backup, as needed.

• Complete insurance disbursements, as needed.

• Assist Borrowers/Agents re: incoming inquiries involving insurance disputes, insurance requirements, premium payments and cancellation notices.

• Identify loans where expired insurance requires force placed insurance.

• Connect with Asset Management and Servicing, as necessary.

• Assist with Escrow Analysis and Tax payments, as needed.

What you will bring

• 3+ years of experience with commercial insurance (Real Estate). 

• A detailed understanding of loan terms, complex loan documents, capital structures, pooling, investor reporting and servicing agreements, servicing functions, and process flows.

• Proven written/verbal communication, analytical, and problem-solving skills

• Ability to multi-task and work independently in a time sensitive environment.

What will set you apart

• Experience with HUD/FHA, Fannie Mae and/or Freddie Mac.

• Property and Casualty Insurance License or other insurance designations.

*We know not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: