L&D Manager, CMG
JLLAbout the role
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL Capital Markets Group has launched a global development program for Analysts in Capital Markets and Valuers in Value and Risk Advisory.
The program aims to ensure all eligible global participants achieve a consistent knowledge base, enabling seamless talent mobility across regions. By embedding the program into workflows and partnering with senior leaders, we reduce the training task for producers, allowing them to focus on client relationships. The initiative fosters a stronger sense of community and engagement within CMG, driving higher employee satisfaction and improved teamwork. The Level 1 Learning Path is currently live and ongoing across all regions, while Levels 2 and 3 are in development.
The L&D Manager will oversee the global design, delivery, and evolution of the Capital Markets Group Development Program, and influence decisions around early career development. They will collaborate extensively with executive sponsors, challenger groups, HR and Operations Partners to ensure program alignment with business goals.
The ideal candidate will:
Combine strong operational, project management and design capabilities with strategic thinking and stakeholder management across multiple geographies.
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Have a keen understanding of the Capital Markets (analyst role) and Value and Risk Advisory business to make recommendations on content and curriculum building that are relevant and suitable to the global business.
Have at least 5 years of experience working in a global, matrixed environment, delivering large L&D programs and driving positive outcomes for the business.
Prior experience working on early career development and or training and development is desirable. Previous experience in investment banking or management consulting is a plus.
Role Responsibilities:
Program Development and Management:
Help to develop and articulate a long-term strategic vision and business as usual plan for the CMG Development Program that aligns with the organization's goals and objectives.
Proactively identify and anticipate business needs for analyst development, considering future skill requirements and changes in industry trends.
Lead the maintenance of a global analyst training curriculum that reflects industry best practices, market demands, and future trends within CMG.
Lead curriculum design and development, ensuring that training modules equip analysts with the critical thinking, problem-solving, and strategic skills needed to become high-performing producers.
Work with our L&D Team to design and develop engaging training materials, resources, and activities that cater to different learning styles and achieve desired program outcomes.
Implement project management best practices, developing a comprehensive project plan, monitoring progress, and addressing any deviations from the plan.
Ensure the training program prepares analysts for a smooth transition into production roles, supporting the goal of moving analysts into production faster.
Drive global rollout and ongoing delivery of standard learning pathways across CMG.
Stakeholder Engagement and Relationships:
Build and maintain strong relationships with executive leadership, regional partners, and other key stakeholders to drive engagement of the CMG Development Program in key geographies.
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