Regional Vice President, Integrated Facilities Management

 Salary: $200,000+ / year

Pay Grade: 19 

Other Forms of Compensation: Annual bonus potential 

 

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

 

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

 

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.  This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

 

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary:

 

Based in Houston, the Regional Vice President (RVP) will lead, manage, and inspire a growing team and region while leading operations for the following services: integrated facilities management, vending, food. You'll report to our Division Vice President and partner closely with your peers to deliver on our mission, support Key Performance Indicators in our dynamic environment, and sustain and grow our business. Anticipated travel will initially be low and long term, will expand to approximately 60%.

 

Key Responsibilities:

 

• Leads, manages, and inspires a team and their teams, to provide top-notch integrated facilities management services to assigned accounts
• Drives self and team towards building strong relationships with clients at all levels (local, district, state) and achievement of key performance indicators
• Serves on the nationwide leadership team, influencing and leading nationwide operations, and regularly communicates with peers to share standard processes, mitigate risks, champion diversity, and build community
• Owns key regional decisions with team input, weighing risks and rewards along with short- and long-term implications; strategically, thoughtfully, and persuasively communicates based on type of issue
• Sets tone for culture of organization in the region and regularly meets with extended team to ensure full transparency, education, safety, accountability, and alignment
• Partners with Sales and Retention teams to drive strategy for growth, structuring deals, presenting new business, building relationships with prospective clients, and negotiating key contract terms
• Collaborates with key partners on regional and/or nationwide initiatives
• Ensures compliance with policy along with completing all required reporting on time
• Champions development within the region; conducts performance evaluations, along with succession planning; has full understanding of all roles within operation
• Owns regional financial results/P&L, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures
• Understands and predicts changes in the market; actively contributes to planning discussions

 

Preferred Qualifications:

 

• Bachelor’s degree or equivalent experience preferred, or eight (8) years progressive experience in the industry in lieu of degree
• Strong background in senior leadership roles with experience in contract and budget management, customer service, people development, negotiations, etc.
• Has a proven track record of growing a business and leading large cross-functional teams, along with excellent business and financial savvy
• Transformational leadership style
• Has ability to think quickly, analytically, strategically, and accurately
• Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
• Champions inclusion mentality, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite
• Multi-unit support services management experience to include hard and soft services management

 

 

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