Project Manager 5, CB CX

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for managing the complete life cycle of highly complex, internal projects, including approval, planning, execution and closeout to ensure planned results are achieved on time. Develops budgets, timelines and ensures progress to plan, as well as tracking critical project achievements. Works with vendors and team to establish and achieve goals. Coordinates the activities of a cross-functional team including exempt and non-exempt employees. Acts as a Subject Matter Expert in a given area of the organization and provides guidance as necessary. Defines project objectives and ensures progress to plan, as well as tracks critical project achievements.

Job Description

Core Responsibilities

• Provides expert research and assistance to leadership in the development and design of new projects.
• Uses formal processes and tools to manage resources, budgets, risks and changes. Recommends new process and tools to achieve advanced project management.
• Manages project status and information in the form of formal briefings, project update meetings and written, electronic and graphic reports.
• Develops, maintains and manages detailed project plans, action item registers and major milestone timelines for all assigned projects. Creates and maintains process workflow documents to support business needs.
• Manages all assigned projects to completion ensuring on-time delivery, meeting of budgetary demands and maintenance of overall project ownership.
• Acts as a single point of contact for project status. Maintains communication with stakeholders.
• Facilitates and leads project meetings.
• Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management. Ensures effective implementation of solutions/changes.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Leading Project, Project Development, Project Support

Compensation

This job can be performed in Colorado, and Illinois with a Pay Range of $102,690.81 - $169,439.84

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that ben