Manager, Facilities

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Management_Executive 607

Pay Range: $95,300.00 - $157,300.00

Job Description

The Manager, Facilities is responsible for overseeing the daily operations and performance of all WGU facilities, ensuring they support a safe, efficient, and effective work environment. This role provides leadership to facilities staff and vendors, manages maintenance and repair services, and ensures compliance with safety standards and operational procedures. The Manager, Facilities supports strategic initiatives by contributing to facilities planning, budgeting, and process improvements while also promoting cost-effective solutions and high service quality. This position services as a key liaison between internal stakeholders, facilities personnel, and external service providers to deliver excellent facilities support across WGU.

 

As a Manager, Facilities at WGU, you will lead the day-to-day operations that keep our campuses safe, efficient, and welcoming. Your work ensures that every space supports collaboration, productivity, and the mission-driven culture that defines WGU.

What You’ll Do

• Oversee daily facilities operations across all WGU sites, ensuring compliance, safety, and a high-quality work environment.

• Serve as the primary contact for internal service requests, vendor management, and property management communications.

• Implement and maintain SOPs and SLAs, conducting audits and driving process improvements.

• Manage office modifications, site maintenance projects, and space planning aligned with organizational goals.

• Contribute to annual facilities budgets, monitor expenses, and identify cost optimization opportunities.

• Lead and mentor facilities team members and vendors in mailroom operations, office moves, inventory, and campus support services.

• Coordinate construction and renovation projects, ensuring timelines, budgets, and quality standards are met.

What You’ll Bring

• Bachelor’s degree required (or equivalent experience in lieu of education).

• 5+ years of related experience in engineering, property management, business, construction, architecture, or similar field.

• 1+ year of leadership experience.

• Strong problem-solving and decision-making skills.

• Excellent organizational and project management abilities.

• Customer-focused mindset with strong interpersonal skills.

• Ability to set priorities and manage team workloads effectively.

Bonus Points if You Have

• Previous experience in Facilities Management.

• Certified Facility Manager (CFM) designation.

• Familiarity with systems such as CMMS, CAFM, BMS, BAS, BEMS, or facilities asset/inventory management platforms.

Experience in Lieu of Education

Equivalent relevant experience performing the essential functions of this job may substitute for education requirements at the hiring manager’s discretion.

What to Expect

At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations, practical problem-solving, and authentic collaboration.

We thoughtfully review every application and invite forward the candidates whose experience