Quality Assurance Specialist

We are seeking a detail-oriented and self-motivated Quality Assurance Specialist to join our team. This role is essential in ensuring the accuracy and efficiency of our quality processes while maintaining compliance with security protocols. You will have experience in quality assurance, process management, and IT support, particularly within a contract environment. If you are passionate about quality control, data analysis, and process improvement, this opportunity is perfect for you!

WORKSITE: Onsite-Rancho Cordova, CA

WORK SCHEDULE: Full-Time 40 hours

COMPENSATION: $24.00-$26.00 Per Hour

WHAT WE OFFER:

• Paid sick leave based on state regulations after 90 days of employment

• Medical, dental, and vision benefits available after a waiting period (60% paid by Fortuna)

• Free TeleMedicine and Mental Health services for all employees and their families

• Additional voluntary benefits, including Group Life Insurance, Accidental Insurance, Critical Care, and Short-Term Disability

WHAT YOU'LL DO:

• Perform assigned quality assurance functions such as inspection, measurement, and control in line with established standards.

• Collect, maintain, and analyze quality and performance data to identify trends and areas for improvement.

• Initiate and conduct corrective actions when necessary and track problem resolution using industry-standard quality methodologies (e.g., DMAIC, PDCA).

• Generate and present quality performance reports, detailing trends, corrective action status, and results.

• Ensure process controls are effective and recommend improvements for security compliance.

• Train and coach employees in quality-related processes.

• Manage user accounts and provide technical support.

• Oversee hiring processes for new team members supporting the operating unit.

WHAT YOU'LL BRING:

• Self-motivation and a drive for continuous personal and professional growth.

• Experience in quality assurance, process management, and improvement tools (Six Sigma certification preferred).

• Familiarity with contract environments and related quality assurance requirements.

• Strong technical skills, including quality assurance tools, software proficiency, and IT support experience.

• Excellent written and verbal communication, teaching, and coaching skills.

• Ability to work effectively with customers, managers, and employees at all levels.

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

• Strong organizational, planning, and execution skills, ensuring adherence to deadlines and security protocols.

Join us and be a key player in driving quality and security excellence in our operations!

Fortuna operates as a staffing agency that sources, screens, and presents potential candidates for employment opportunities on behalf of our clients.

Fortuna was founded in 2012 by practicing professionals with more than 50 combined years of experience. Our headquarters is in McClellan, California, with offices in Los Angeles and New York, and satellite offices in the Philippines and Israel. Fortuna is an active member of multiple California service agreements, including the CMAS, ITMSA (Tier 2), and CalPERS SpringFed Pool, as well as various municipalities and large corporation vendor pools.

Career Site: www.gofortuna.com