Jobs and Careers

SR. DIRECTOR OF ENVIRONMENTAL SERVICES, HOSPITAL

Compass Group

United Statesfull_timeVerifiedPosted 13 Jul 2026

About the role

Salary:

Other Forms of Compensation:

Reports to: Systems Director, Environmental Services

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As the Senior Director of Environmental Services, you will provide strategic and operational leadership for the Environmental Services (EVS) Department within a large 650 bed acute care hospital. This role is responsible for ensuring a clean, safe, and healing environment for patients, visitors, and staff while overseeing departmental operations, financial performance, regulatory compliance, and team development. The Senior Director partners closely with hospital leadership and cross-functional departments to drive service excellence, operational efficiency, and patient satisfaction. This position typically reports to a Regional Director of Operations.

Key Responsibilities:

Provide overall leadership and direction for Environmental Services operations within an acute care hospital
Lead, coach, and develop a team of 4 salaried managers and 114 hourly associates, fostering a culture of accountability, engagement, and operational excellence
Develop, manage, and monitor departmental budgets, financial performance, and productivity metrics
Ensure department operations are aligned with established financial goals and budget expectations
Collaborate with hospital leadership and department managers to support organizational priorities and service excellence
Coordinate EVS activities with clinical and non-clinical departments to ensure seamless hospital operations
Plan, organize, direct, and oversee all departmental functions, workflows, staffing, and performance standards
Develop, implement, and maintain departmental policies, procedures, and best practices
Foster a culture of accountability, engagement, innovation, and continuous improvement
Ensure compliance with all regulatory, safety, infection prevention, and accreditation standards
Lead quality improvement initiatives and support organizational performance objectives
Analyze operational and financial data to identify opportunities for improved efficiency and outcomes
Recruit, develop, mentor, and retain a high-performing management and frontline team
Maintain current and accurate job descriptions and performance expectations for department staff
Promote professional development and encourage participation in training and educational programs
Build strong relationships with hospital administration and key stakeholders through proactive communication and partnership

Preferred Qualifications:

Bachelor’s degree preferred; equivalent experience considered
Six years of progressive environmental Services or housekeeping management experience in a large hospital or healthcare environment
Proven experience leading large teams in a complex healthcare setting
Strong financial acumen with the ability to analyze budgets, productivity metrics, and operational performance data
Demonstrated success managing departmental budgets and driving operational improvements
Excellent leadership, coaching, and team development skills.Exceptional customer service orientation with a commitment to quality and patient experience
Strong communication, presentation, and relationship-building skills
Ability to effectively prioritize multiple initiatives and achieve results in a fast-paced environment
Experience utilizing a collaborative and inclusive leadership style to engage and motivate teams
Strong organizational, problem-solving, and project management capabilities
Ability to work effectively under pressure while maintaining focus on strategic goals and operational priorities
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook