Telesales Supervisor – Medicare Sales Team

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Telesales Supervisor – Medicare Sales Team

Job Description:

Lead With Purpose – Make an Impact in Healthcare Sales 

Telesales Supervisor – Medicare Sales Team 

Location: The Hive, powered by BroadPath in Kapolei, HI 

Ready to take your leadership skills to the next level? Join our growing team as a Telesales Supervisor based out of The Hive in Kapolei, HI - with a flexible hybrid schedule combining on-site and remote work. In this key role, you’ll lead a high-performing team of licensed sales agents who help consumers enroll in Medicare Advantage and Prescription Drug Plans. This is your chance to step into a rewarding leadership role in a fast-paced, compliance-driven environment — with competitive pay, a hybrid schedule, and the opportunity to shape success for others. 

Why This Leadership Role Stands Out 

• Lead with impact. Be a mentor, motivator, and strategic leader as you guide telesales agents through peak enrollment seasons and beyond 

• Drive performance. Monitor KPIs, coach in real time, and implement strategies to hit daily, weekly, and monthly sales goals 

• Stay connected. Take live consumer calls in the off-season to sharpen your skills and stay in tune with frontline challenges 

• Shape success. Help new hires thrive from the training room to the sales floor by partnering with trainers and participating in classroom activities 

Compensation Highlights 

• Competitive pay at $32.00 per hour 

• Full-time position with performance-driven responsibilities 

• Eligible for medical and 401(k) benefits after a standard eligibility period

Hybrid Work Flexibility 

This is a hybrid role based at our Kapolei, HI office. Onsite presence is required during key business periods including training, nesting, team events, and coaching sessions. 

• Primary location: 949 Kamokila Blvd, Kapolei, HI 96707 

• Must be able to reliably commute to the office on a regular (or as-needed) basis 

Program Schedule 

Full-time Training Schedule: Monday-Friday, 8:00 AM–4:30 PM HST 

First 7 weeks are on-site with no time off 

Location: 949 Kamokila Blvd, Kapolei, HI 96707 

Must be flexible to work assigned production shifts between 9:00 AM–9:00 PM HST after training 

What You’ll Do as a Telesales Supervisor 

• Support and enhance classroom training experiences by participating in mock calls and onboarding activities