Credentialed Trainer

Department:

12252 Enterprise Corporate - Clinical Informatics

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Provide onsite provider personalization after EPIC U classes. Ongoing provider support for epic specific personalization. Adding and updating technical application such as MFA's and IT technology.  Providing drop in services for all Floyd Teammates. Monday-Friday 8-4:30pm.

Pay Range

$25.30 - $37.95

Major Responsibilities:

• Facilitate electronic health record (EHR) and clinical application training through synchronous and asynchronous methods including computer-based training, facilitated interactive virtual workshops, on-site training, virtual instructor led training and virtual reality/simulation-based scenarios. 
• Conduct testing of lesson plans in the training environment for accuracy following upgrades and other significant changes.   
• Conduct review of training documents for quality, relevancy and accuracy in the training environment annually and maintain current inventory of education materials. 
• Identify opportunities to improve lesson plans, training strategies, curriculum, tactics and offer suggestions for enhancing engagement and support of the training program. 
• Conduct 1:1 personalization session with clinicians to ensure effective and efficient use of the EHR, tailored to the specific needs of the user.   
• Gather feedback on all training delivered. 
• Facilitate follow-up and ongoing training, both in individual and group settings using content based on user data. 
• Assist in the review of all education documents for accuracy and relevance (tip sheets, job aids, quick start guides, etc.) for all clinical end users.   
• Keeps abreast with industry trends and best practices for training and development through continuous education, professional organizations and conferences. 

Licensure, Registration, and/or Certification Required:

• Epic Credentialed Trainer Certification required within 6 months of hire 

Education Required:

• Associate’s degree in business, Adult Education, Clinical or IT Related Field 

Experience Required:

• Typically, 2 years experience in adult education, clinical informatics or healthcare required.  Previous Epic experience in IT or as an end user preferred. 

Knowledge, Skills & Abilities Required:

• Strong organizational skills 
• Strong communication skills (verbal and written) 
• Ability to present to large groups of people both virtually, in person and recorded as needed 
• Effective critical thinking skills, decision making and problem solving
• Proficient with all Microsoft office products and the ability to learn other applications proficiently 

Physical Requirements and Working Conditions:

Preferred Job Requirements:

Licensure, Registration, and/or Certification Required:

• Epic Credentialed Trainer Certification required within 6 months of hire 

Education:

• Bachelor’s Degree in Business, Adult Education, IT or Related Field Preferred 

Experience Required:

• Typically, 2 years experience in adult education, clinical informatics or healthcare required.  Previous Epic experience in IT or as an end user preferred. 

Knowledge, Skills & Abilities Required:

• Strong organizational skills 
• Strong communication skills (verbal and written) 
• Ability to present to large groups of people both virtually, in person and recorded as needed 
• Effective critical thinking skills, decision making and problem solving 
• Proficient with all Microsoft office products and the ability to learn other applications proficiently 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.