Administrative Assistant - Utility Tree Service, LLC

Job Title: Billing Specialist

Benefits:

• Company-sponsored Retirement Plan
• Health Insurance (Medical/Dental/Vision)
• Employee Assistance Program
• Life, long-term/short-term disability insurance

Essential Functions & Responsibilities:

• Field and Customer Support
• Prepare, scan, and enter journal entries as needed for timesheets and billing preparation
• Prepare proper documentation for billing support and submit invoices to customers
• Perform billing adjustment activities, recycle invoices, cancel invoices, credit memos, and adjust rates
• Process and complete all phone, and email requests and questions including inquiries from subcontractors and field personnel
• Perform payroll adjustments, back pay, com checks, WIP write-offs, and research payroll issues
• Respond to invoicing adjustments/ rejections
• Research and take action on AR reconciliation requests
• Provide "Status of Payment" updates
• Prepare daily closing reports
• Perform basic filing and maintenance of records
• Resolve invoice discrepancies
• Assist field personnel with department processes or training
• Run queries as needed for the field 
• Assist any administration assistant, Field Support, Supervision, and/or Management as requested

Minimum Qualifications:

• Must be 18 years of age or older.
• Possess knowledge of secretarial and office administrative procedures.
• Possess critical thinking skills to be able to evaluate and solve problems with some supervision.
• Excellent command of the English language.
• Must be detail-oriented and accurate.
• Professional and positive demeanor.
• Ability to thrive in a team environment.
• Communicates effectively with all levels of internal and external personnel.
• A high degree of interpersonal skills to handle sensitive and confidential situations demonstrated poise, tact, and diplomacy.
• Analysis skills to be able to evaluate and analyze disparate sets of data.
• Proficient with MS Office (Outlook, Word, Excel, Access).
• Must be able to operate basic office equipment (copier, scanner, calculator).
• PeopleSoft experience preferred.
• Maintains confidentiality of sensitive financial information.
• Ability to take initiative, use discretion, and independent judgment.

Education & Experience:

• 2-year degree in Business or related field OR equivalent work experience required.

Pre-Screen:

• Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.

License & Certifications:

• A valid Driver's License is preferred but not required.

Physical Requirements:

• RARE (less than 10%): stooping, crawling, climbing poles, climbing ladders, kneeling, squatting, body twisting, seeing distant, climbing on/off the truck, gripping, lifting over 10 lbs. to 50 lbs., pushing, pulling, lifting up to 50lbs.
• OCCASIONAL (up to 33%): balancing, climbing stairs, standing walking, sense of touch, manual dexterity, reaching, range of motion, lifting, carrying, lifting up to 10lbs
• FREQUENT (up to 66%):
• CONTINUOUS (up to 100%): Seeing, speaking clearly, sitting, reading, hearing – speech range, depth perception, color vision.

Safety:

Due to the inherently dangerous nature of the industry and requirements to work with or around hazardous equipment, employees must have sufficient eyesight to judge distance/coordination of equipment and tools, be