Bartender - Cora's Restaurant at The White House Hotel

Description

Position Summary: 

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages to customers in a friendly and efficient manner. This role involves maintaining the bar area, providing excellent customer service, ensuring compliance with safety and legal regulations, and creating a welcoming environment for guests. 

Key Responsibilities:

• Beverage Preparation and Service:
• Prepare and serve alcoholic and non-alcoholic drinks according to standard recipes and guest preferences. 
• Mix, garnish, and serve beverages quickly and efficiently, ensuring consistency in taste and presentation. 
• Offer suggestions to customers on drinks based on preferences and current menu offerings. 
• Ensure that all beverages are served in the appropriate glassware and garnished correctly. 
• Customer Service:
• Greet and interact with customers in a friendly and professional manner. 
• Take drink orders from customers at the bar or through wait staff and provide attentive service throughout their visit. 
• Engage with customers, make recommendations, and create a welcoming atmosphere. 
• Handle guest complaints or concerns promptly and professionally. 
• Cash Handling and POS Operation:
• Accurately process transactions using the point-of-sale (POS) system, including cash, credit cards, and other forms of payment. 
• Ensure all charges are correctly entered into the system, and provide customers with accurate receipts. 
• Maintain a clean and organized cash register and ensure all tips are reported according to company policies. 
• Bar Maintenance and Organization: 
• Keep the bar area clean, stocked, and organized, including countertops, shelves, and storage areas. 
• Replenish stock and supplies as needed, including alcohol, mixers, garnishes, and glassware. 
• Clean bar equipment, glassware, and utensils, ensuring everything is sanitized and ready for use. 
• Empty trash and dispose of waste in accordance with health and safety regulations. 
• Compliance and Safety:
• Ensure all alcohol service is in compliance with legal drinking age laws and company policies. 
• Monitor and manage intoxicated customers, refusing service when necessary and ensuring that no illegal or unsafe behavior occurs. 
• Maintain knowledge of alcohol laws and ensure proper identification is checked when serving alcohol. 
• Follow all health and safety guidelines to ensure the safety of both customers and staff. 
• Inventory Control:
• Monitor inventory levels for liquor, beer, wine, and other bar supplies. 
• Assist in tracking stock and notifying the bar manager or supervisor when supplies need to be reordered. 
• Ensure proper storage of alcohol and perishable items. 
• Team Collaboration:
• Work closely with waitstaff, kitchen staff, and management to ensure smooth operations and efficient service. 
• Communicate clearly with team members to ensure orders are accurately delivered and guest needs are met. 
• Assist in training new bartenders or barbacks as needed. 
• Event Support:
• Assist in setting up and preparing for private events, happy hours, or special promotions. 
• Serve drinks at special events, ensuring quick and efficient service in a high-volume setting. 

Requirements

Qualifications:

• Education: 
• High school diploma or equivalent (required). 
• Certification in alcohol service (e.g., ServeSafe Alcohol) may be required depending on location. 
• Experience:
• Previous bartending experience in a bar, restaurant, or hospitality setting (required). 
• Experience in customer service and handling cash transactions. 
• Skills:
• Excellent communication and interpersonal skills to interact with customers and coworkers. 
• Knowledge of drink recipes, mixing techniques, and bar equipment. 
• Ability to multitask and work efficiently in a fast-paced environment. 
• Strong attention to detail and a focus on maintaining cleanliness and organization. 
• Ability to remain calm and professional under pressure. 
• Certifications:
• Alcohol Service Certification (required depending on location). 
• Food Safety and Sanitation certification may be required in some regions. 
• Physical Requirements:
• Ability to stand for long periods and move around the bar area. 
• Ability to lift and carry heavy items, such as bottles, kegs, or boxes, up to 25 pounds.
•  Ability to handle a fast-paced, sometimes n