Business Analyst

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
This is a Scrum Team role that will be a member of the Medicare / Medicaid / Exchange Enrollment Configuration team tasked with developing purpose-built capabilities for our NextGen platform. This role is responsible for delivering analysis and requirements of oversight for various Membership Integration and Reconciliation Stories within an Agile framework.

• Assist in defining the product vision -Establishing a clear vision for the product that aligns with the company’s goals and customer needs.
• Assist in managing the product backlog -prioritize and maintain the product backlog, ensuring it reflects the most valuable features and improvements.
• Stakeholder management -Collaborating with stakeholders to gather requirements, provide updates, and ensure their needs are met.
• Setting Acceptance Criteria -Defining clear acceptance criteria for each feature to ensure the development team understands the requirements and can deliver quality work.
• Coordinating with the development teams -Working closely with development teams to plan sprints, answer questions, and ensure the product is built according to the vision and requirements.
• Performs analysis and translate business needs to create high-quality Business Requirements and Functional Specifications documentation within specified time frames to solve moderately complex problems (multiple interfaces with other systems within a business unit) considering all impacted components from an end-to-end perspective.
• Performs data analytics using SQL / PLSQL at an intermediate level
• Ensures end-to-end traceability of requirements is complete.
• Applies specific functional and/or business expertise to perform assigned tasks and develop specific project deliverables.
• Conducts impact analysis of configuration changes on business processes and existing technology.
• Competent to work with minimal supervision in a technical capacity on most phases of the business systems analysis.
• Contributes to the review of Test Planning and Test Execution strategies.
• Develop business workflow diagrams.
• Assists in the development of data models and interface design specifications.
• Documents, tracks, and resolve issues related to data quality.
• Contributes to the design and mapping of data conversion strategies.
• Participates in collaborative system and data design sessions with the user community, technical architecture resources, and development resources.
• Completes project activities on time and within budget and proactively identifies and communicates issues that may jeopardize milestones or project budget to the Project Manager / Product Owner.
• Adheres to SDLC or AGILE project management methodology by utilizing internal procedures and tools and identifying areas for methodology improvement.
• Develop Product Overviews, FAQs, Tool Glossaries, system training material, and system user documentation to support implementation activities.
• Creates appropriate communication materials are documented and distributed appropriately.
• Conducts interviews, fact-finding, and independent research to design creative, progressive solutions for business problems.

Required Qualifications

• Experience as a Business Analyst (or equivalent) supporting Medicare and Medicaid programs in an operational and/or technology context (2-4 years)
• Experience as a product owner or similar role/position as a business analyst/project manager (2-3 years) Experience with querying PLSQL / Oracle databases, SQL Server; Intermediate to Advanced (2-4 years)
• Experience with software development lifecycles, having owned: detailed analysis (data / process analytics, process improvements, process flow creation, requirements gathering, requirements traceability through the software delivery lifecycle, including post-production checkout / reviews. (4-6 years)
• Experience with extensive analytical techniques (Scenarios and Use-cases, Scope Modeling, Functional Decomposition, Interviews, Observation / Job Shadowing, Focus Groups, Acceptance and Evaluation, Sequence Diagrams, User Stories, Brainstorming, Storyboarding, Prototyping, Event Analysis, Business Rule Analysis, Requirements Workshops, Risk Analysis, Root Cause Analysis) (4-6 years)

Preferred Qualifications