Business Analyst

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
 
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
 
Join us to drive positive, lasting change that moves missions and the government forward!  

Job Description:

Accenture Federal Services is seeking an on-site Business Functional Analyst with strong communication and technical skills to support new and existing deployments of our Task Management Tool (TMT). In this position, you will navigate a complex work environment to collaborate with business users, project sponsors, senior leadership and supporting teams to provide the necessary support to deliver, update, and expand the functionality of our Microsoft Dynamics / Power Apps TMT tool. You may be the primary contact at the customer site working with senior leadership, business users and technical staff.

Responsibilities Include:

• Serve as business analyst advising the customer on best practices for configuring Dynamics, Power Apps, and TMT
• Coach customer on change management initiatives supporting the deployment and support of the solution
• Conduct classroom training and desk-side support for users and customer technical support staff
• Support technical staff during solution installation with user and organization account creation, solution configuration, and troubleshooting as needed
• Conduct functional testing of solution and lead customer adoption process
• Provide application troubleshooting and support for the client's help desk functions
• Provide reports and presentations for leadership briefings

Here's what you need:

• Experience with analysis and reporting
• Experience with process improvement and instructor-led training
• Experience with Microsoft Power Apps and/or Microsoft Dynamics 365

Eligibility Requirements:

• Active secret clearance required

 

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

 

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:$69,200—$124,200 USD   What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.   Equal Employment Opportunity Statement We believe that no one should be discriminated against b