Principal Product Manager, Consumer

Nerdy is looking for data-driven, customer-focused, learning-obsessed individuals to join us on our mission to help people learn. We’re seeking an experienced Principal Product Manager who can tackle a wide range of opportunities and problems. The ideal candidate is adept at breaking down complex problems, crafting effective solutions, and working with cross-functional teams--engineering, design, marketing, sales, operations, and data science--to improve customer experience and deliver business results. Successful Principal Product Managers have strong analytical and business acumen, are driven by intellectual curiosity and customer focus, are energized by creating order out of ambiguity, and are skilled communicators who can lead teams to see the future, and then execute with excellence.

The Principal Product Manager needs to have a strong data orientation, be willing to roll up sleeves to get things done, be scrappy when needed in order to learn quickly, execute with autonomy, and balance this bias for action with ensuring decisions and plans are impactful and move us in the right strategic direction. We believe one of the most important functions of a Principal Product Manager is to determine which opportunities deserve to be pursued given our goals and strategic direction, clearly and compellingly communicate why, when, and how to pursue these opportunities, and then work relentlessly to drive the right progress. Using customer insights, data, and information, Principal Product Managers at Nerdy apply the scientific method to product development: observation - question - hypothesis and prediction - test - measure - learn - iterate.

 

About Nerdy:

Nerdy (NYSE: NRDY) is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Their proprietary platform leverages AI to personalize the experience for Learners of all ages —from kindergarten to professional—in academic, test prep, enrichment, and certification subjects. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions.

Nerdy’s shareholder letters explain the product and strategy and are the most effective way to learn about what the company is building.

Responsibilities

• Use data and information, both qualitative and quantitative, to analyze and deeply understand customer and business needs.
• Drive product vision, strategy, technical requirements, and ultimately deliver on desired timelines.
• Build roadmap and requirements and continuously prioritize to ensure we’re addressing the right problems and opportunities at the right time with the right level of fidelity (MVPs and scaled solutions).
• Work collaboratively with cross-functional teams to build, test, measure, and drive results, including engineering, data science, design, marketing, sales, operations, and executive leadership.
• Drive adoption of features or products, including features meant to engage and cater the purchase process to the prospective client.
• Execute autonomously against business and team objectives. Be willing to roll up your sleeves to get the job done.
• Proactively set targets, define and track success metrics that ladder to business objectives, and adjust as appropriate as new information is available.
• Plan, write, and lead periodic business reviews with business partners and executive leadership.
• Evaluate new product opportunities (both buy and build solutions) and bring forward proposals to expand product and business capabilities.
• Conduct competitive research and analysis.
• Represent what customers need and where the market is going. Tell this story compellingly to bring others along.
• Partner with design to help customers achieve their learning objectives by building high performance, conversion-oriented UX.

Qualifications

• 8+ years of product and/or business leadership experience, specifically working on or adjacent to consumer software products.
• Superior analytical and quantitative skills; experience getting and using data and metrics to test theories, confirm assumptions, and measure suc