Key Account Manager - East

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

About the Role: 

The KAM will play a vital role in the successful launch of a new Bleeding Management product within the Grifols Biopharma portfolio.  The KAM will develop and execute Account plans for a specified “Account List” of Health Systems designed to increase the adoption and utilization of the Grifols Bleeding Management product portfolio. The KAM’s primary responsibility will be to ensure the Grifols Bleeding Management products are available when requested by Physicians for use during appropriate procedures within specified Health Systems.  The KAM will be responsible to coordinate and communicate the sales activities on a regular cadence with key Grifols Stakeholders across multiple departments and functions including Territory Sales Representatives, Regional Sales Directors, Managed Markets, the Product Brand Team and other necessary stakeholders.  The KAM will report directly to the Regional Sales Director with responsibility for their specific geographic alignment.  

 

The KAM Role will execute the following:

 

KAM Customer Related Responsibilities and Activities

• Cultivate a network of Grifols Bleeding Management Product advocates that are key members of the decision-making process within a targeted Health System which may include various Heads of Department, KOL’s and Key Decision Makers / Influencers both inside and outside of the P&T Committee
• Understand who the P&T Members are within a Health System and build a relationship with those individuals
• Understand and engage with the specific process required for product approval and availability for use during appropriate surgical procedures within each targeted account
• Collaborate with Regional Sales Directors and their team of Specialty Sales Representatives to develop physician influencer champions to submit and approve P&T requests to add product to formulary
• To drive the pull-through of prioritized Grifols Bleeding Management products, the KAM should develop KOL champions to drive a new standard-of-care and protocol changes within targeted health systems
• Possess an understanding of the purchase landscape, and how each targeted Grifols Bleeding Management Product fits within the Health System’s existing purchase structure (i.e. Distributor, GPO, Contract Status, Consignment, etc…)
• Develop and execute a Strategic Account Plan for each targeted customer through collaboration with all Grifols stakeholders
• Understand the entire book of Biopharma business Grifols may have within a Health System, and appropriately and strategically leverage existing Grifols relationships
• Collaborate and engage the National Accounts team when any contracting needs/opportunities arise.  The KAM would be available to provide any necessary support to the responsible National Account Manager (NAM) in the execution of the contracting process
• Understand when to engage the HEOR Team to connect them with the customer as appropriate
• Possess an understanding of the Managed Care landscape and when to utilize necessary internal resources to assist the customer (i.e. Director of Reimbursement, Payer Team, etc…)
• Compliantly engage and interact with the MSL Team should a need arise

 

KAM Resources Utilization

• Maintain updated and accurate CRM Data
• Build an Account focused Business Strategy in alignment with corporate strategies and goals utilizing available data resources
• Lead and coordinate the Account Strategy and Tactics utilizing all resources available including the collabora