Senior Operations Coordinator

Overview:

• Full-time, Continuing position
• Salary Level HEW 8 + 17% Superannuation and Flexible Working Arrangements
• Based at the Melbourne CBD campus, and hybrid ways of working

About You
Reporting to the Senior Operations Manager (Quality and Enhancement), the Senior Operations Coordinator contributes to project governance planning, management, and delivery. Supporting CEIQ and the strategic goals of the Education plan & portfolio and related objectives, gaining expertise in the relevant areas, developing all appropriate project materials, and carrying out related project tasks and activities. This includes ensuring project deliverables are efficiently organised and aligned, managing project interdependencies and related enablers; preparation and maintenance of project schedules and associated milestone reports; assessment of project statuses and progress, ensuring stages are documented correctly and that current issues, and risks and achievements are accurately reported to stakeholders and leadership; identify and analyse emerging risks and threats to project implementation and recommend mitigation, minimisation and/or elimination strategies and

procedures.

To be successful in this position, you’ll have as a minimum:

• Demonstrated knowledge and experience of project work in a complex education setting
• Demonstrated high-level writing skills and reporting skills, with an ability to demonstrate flexibility across a range of purposes, audiences, and styles.
• Strong analytical and problem-solving skills
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, synthesise broad data and analyse at a detailed level to provide a general understanding
• Good communication, presentation, and interpersonal skills, including the ability to build and maintain effective relationships with internal and external stakeholders.
• Demonstrated strong organisational skills and the ability to effectively plan, prioritise and manage projects according to designed project plans and timelines.
• Ability to work in a fast-paced environment, demonstrating flexibility and adaptiveness to changing situations and scenarios
• Project lifecycle experience understanding and leading a team through planning and delivery of projects in their entirety.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Portfolio

The Education Portfolio is headed by the Deputy Vice-Chancellor Education and Vice President who leads the planning and implementation of the University’s strategies related to RMIT’s academic programs and the RMIT student experience. The Portfolio is responsible for services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of the student experience, learning and teaching outcomes and the management of learning and research information sources.

The Education Portfolio plays a key role in empowering students to access education, participate actively in the life of the University and achieve successful and fulfilling lives beyond graduation. The provision of a stimulating and satisfying experience for students is a priority for the University

The Centre for Education Innovation and Quality (CEIQ) sits within the Education Portfolio under the direction of the Associate Deputy Vice Chancellor Education, Learning, Teaching and Quality. CEIQ supports the attainment of academic standards across RMIT University. It provides an enterprise wide interpretive and evaluative function to ensure consistent process, practice and design in academic quality supporting continuous improvement and transparency in reporting of enterprise wide outcomes to key bodies and boards to support assurance compliance and enhancement. CEIQ and its operations drive consistency in design and direction across RMIT University to support academic quality and continuous improvement of all accredited programs and products, enhancing our student and staff experience. The Centre partners and collaborates with RMIT Colleges/Schools and other portfolios to support staff across the University to embed a culture of academic quality and enhancement.

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For further information about this position, please see the Position Description hyperlinked below or contact Stefanie Cutrera via email stefanie.cutrera@rmit.edu.au.