Clinical Supervisor - (Remote - RN/LCSW)

Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Clinical Supervisor

• Are you an experienced Clinical Supervisor looking for a new challenge?
• Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?

If so, you might be our next new team member!

Who we need:

The Clinical Supervisor utilizes clinical expertise in conjunction with contract requirements, state and federal rules and regulations, critical thinking, and decision-making skills to support the Clinical Manager in administrative and clinical oversight of a Medicaid clinical assessments program. Assigns assessments and coaches clinical evaluators conducting assessments. Ensures day-to-day processes are conducted in accordance with contract and other regulatory standards. Assists with training and onboarding new assessors as needed.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Singularly Focused. Mission Driven.

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

What you’ll do:

• Ensures high program quality by supporting contract compliance through overseeing assignment and completion of assessments.
• Performs chart reviews of assigned assessors as part of KEPRO’s quality program.
• Improves program staff performance through coaching of staff to meet all professional and contractual obligations.
• Improves program staff skills by collaborating with Clinical Manager and program leadership to assure provision of clinical training opportunities and clinical consultation, as needed. Assists with problem-solving on clinical and contract-specific issues.
• Always maintains medical records confidentiality through proper use of computer passwords, maintenance of secured files, adherence to HIPAA polices.
• Collaborates with administrative support staff, field-based assessors, Clinical Manager and other internal and external resources to assure timely submissions of all assessments.
• Utilizes proper telephone etiquette and judicious use of other verbal and written communications, following KEPRO policies, procedures, and guidelines.
• Actively cross-trains to perform duties of other positions within the KEPRO office to provide a flexible workforce to meet client/consumer needs. This includes Local Care Administration program duties.
• Provides leadership in support of or in the absence of the Clinical Manager.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.

What you’ll need:

Required Qualifications

• Active, unrestricted NC Licensed Clinical Social Worker (LCSW) or NC Registered Nurse (RN) license.
• Master’s degree in social work or bachelor’s or above for RN.

Knowledge, Skills, Abilities

• Strong clinical assessment and critical thinking skills required.
• Ability to coach team of remote field assessors to meet contract requirements.
• Knowledge of the organization of medical records, medical terminology, and disease process required.
• Medical record abstracting skills required.
• Excellent verbal and written communication skills required.
• Leadership skills and the ability to work in a team enviro