Program Director - Mary Eliza Mahoney House

You are a caring, hardworking individual who thrives in a team environment and is committed to excellence. You have experience in a shelter or office setting and are comfortable interacting with clients and families, as well as managing administrative responsibilities.

The Dimock Center is a federally qualified community health center that heals and uplifts individuals, families and communities. Our vision is to redefine the model of a healthy community by creating equitable access to comprehensive health care and education. We promote a culture of respect, excellence, equal opportunity, and commitment to our employees and the communities we serve.

Mary Eliza Mahoney House (MEMH) houses up to 26 families for up to 9 months. Staff at MEMH work to support families and find permanent housing.

Program Directors are a key component of the interdisciplinary team that provide support for staff and clients residing at MEMH. The role of the program director is to manage the operational side of the facility as well as all staff.

Essential Functions

• Collaborates with state agencies to fill beds and find housing for families.
• Supervises an interdisciplinary team to fulfill operational and facility needs as well as maintain a safe and organized environment for clients.
• Manage budget, ordering, and collaborate with other leaders across Dimock to ensure a successful and innovative program.
• Relates to clients and colleagues in a compassionate, professional, and respectful manner as measured by observed interactions.
• Assures safety and support to all clients admitted
• Able to assess, communicate effectively and maintain therapeutic boundaries through setting limits and enforcing structure and rules of the program in a respectful manner.
• Recognizes the importance of individual and cultural differences that influence patient behavior and applies this understanding to the care of patients.
• Uses negotiating skills to minimize and de-escalate potentially dangerous situations.
• Supervises and supports clients as needed throughout the program day.
• Assists new clients who enter the program with paperwork, orientation and settling in.
• Attends to the overall operation and management of the living environment.
• Ensures that the living space is clean, organized, and safe.
• Establishes and maintains professional boundaries for clients to ensure client safety.
• Facilitate all staff and client meetings and attend trainings
• Oversees and ensures clients follow all Dimock Policies
• Ensures that the program environment is safe
• Works with program staff to develop and support new programming.
• Other duties as assigned.

Competencies

• Exhibits professional demeanor in tone of voice, appearance, and movement.
• Maintains a high standard of confidentiality and professional boundaries regarding the clients, visitors, and co-workers.
• Demonstrates serious effort to improve job performance.
• Projects a positive attitude in professional and personal interactions in the work environment.
• Uses effective verbal and written communication skills.
• Collaboration with other disciplines (Nursing, Case Management, Providers, Clinicians), demonstrating respect and courtesy.
• Maintains professional behavior in stressful situations.

Work Environment