Assistant Warehouse Manager

Warehouse Assistant Manager
Location: Pittsburgh, PA
 Reports to: Warehouse Manager
 Supports: Warehouse Operations, Inventory, Fulfillment, Packaging & Ops Execution

Role Overview
The Warehouse Assistant Manager is a hands-on operational leader who supports the day-to-day execution of Steel City Brand’s warehouse operations. This role exists to turn plans into action — ensuring inventory is accurate, orders ship on time and the warehouse stays organized. This person is part leader, part operator, and part problem-solver — comfortable being on the floor, managing people, and owning details.Core

Responsibilities

1. Daily Warehouse Execution

• Execute daily fulfillment operations (pick/pack/ship)
• Ensure orders ship accurately, on time, and to brand standards
• Monitor workflow and work proactively with the manager to adjust staffing or priorities

2. Inventory Accuracy & Flow

• Assist with receiving inbound inventory and checking counts
• Maintain accurate inventory levels in systems (Shopify / WMS)
• Execute cycle counts and full inventory audits
• Flag discrepancies, shortages, or damaged goods immediately
• Help ensure inventory is stored, labeled, and organized correctly

3. Team Support & Leadership

• Help train, onboard, and support warehouse staff
• Act as point-person when manager is unavailable
• Reinforce SOPs, workflows, and expectations on the floor
• Provide feedback on performance, process gaps, and staffing needs
• Keep morale steady during busy seasons

4. Packaging & Brand Standards

• Support execution of elevated packaging standards
• Ensure inserts, packaging materials, and presentation are correct
• Monitor supplies and flag reorders before shortages occur
• Help test and implement new packaging or workflow improvements

5. Process Discipline & Improvement

• Follow established SOPs consistently
• Help identify inefficiencies or recurring issues
• Execute process changes designed by manager
• Document minor SOP updates or notes as needed

6. Communication & Reporting

• Provide daily status updates to manager:
What shipped
What didn’t
What’s stuck
What needs attention
• Flag problems early (inventory, staffing, system issues)
• Coordinate with retail, e-comm, or production teams as neededWhat Success Looks Like (90 Days In)

• Orders are shipping smoothly with fewer escalations
• Inventory errors decrease
• The warehouse floor feels organized, calm, and predictable
• Team members know who to go to for questions or decisions
• Issues are caught early, not after they become problems

Ideal Candidate Profile
You are someone who:

• Is detail-oriented and operationally minded
• Enjoys structure, checklists, and process
• Is calm under pressure and good at prioritizing
• Can lead without ego and support without micromanaging
• Takes pride in running a tight operation
• Is comfortable working physically on the warehouse floor

Experience & Skills

• 2–5 years in warehouse, fulfillment, or operations roles
• Prior lead, supervisor, or assistant manager experience preferred
• Experience with inventory systems or e-commerce fulfillment a plus
• Comfortable with basic tech/tools (Shopify, scanners, spreadsheets)
• Strong communication and follow-through
• Ability to lift, move, and work on your feet as needed

Why This Role Matters at Steel City
This role is critical to helping Steel City Brand scale without chaos. The Warehouse Assistant Manager is the bridge between strategy and execution — making sure the work gets done the right way, every day.