Jobs and Careers

Administrative Specialist

United Statesfull_timeVerifiedPosted 5 Sept 2025

💰 $48,140/yr($40,120/yr – $48,140/yr)

About the role

Job Title: Administrative SpecialistDepartment/Program: Outpatient Mental Health Services Location: Gresham Reports to: Assigned SupervisorFLSA status: Non exempt/hourlySalary: $20.06/hr. - $22.09/hr. (Bilingual Spanish - $21.86/hr. - $24.07/hr.)Shift Timings:

Mid shift : 9am -5:30 pm (Monday through Friday)

Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:

Nonviolence - being safe and doing the right thing
Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others
Social Learning - respecting and sharing ideas of our teams
Democracy - shared decision making whenever possible
Open Communication - saying what we mean and not being mean when we say it
Social Responsibility - everyone makes a contribution to the organizational culture
Growth and Change - creating hope for our clients and ourselves

Position/Job Summary:The Administrative Specialist is responsible for performing multifaceted general administrative supports for Outpatient Clinic(s).Responsibilities and Duties:

Assists with daily administrative operations of the clinic including but not limited to: opening and/or closing the clinic; scheduling clients; making reminder calls; performs verification checks of client eligibility of insurance and authorization for services; checking in clients/families/visitors and directing them to the waiting area or meeting room; informing staff of client/visitors’ arrivals or cancellations; maintains an orderly and neat waiting area/lobby; monitors clients and families who may have emotional and/or behavioral challenges in the waiting area/lobby; addressing, redirecting and/or problem solving with upset, angry, delayed, severely traumatized, emotionally and/or behaviorally challenged clients and families; engages difficult clients in activities; communicates concerning behaviors with assigned therapist; assists with medical transport.
Assists with administrative operations of client information including but not limited to: processing and entering client intake documentation; ensuring data entry in client electronic heath records (EHR) is accurate; client records are scanned into the accurate EHR section; client EHR is maintained and ready for appointments; maintain any existing client paper files; maintain chart area to ensure files are secure, organized, and accessible; ensuring pertinent ongoing forms and documentation is scanned and uploaded correctly into the client’s EHR; process records requests and subpoenas; archive paper files and maintain closed file database for stage facility; order charts from storage facility; assist with opening and closing client’s EHR.
Perform administration functions including but not limited to: filing; photocopying; scanning; typing; faxing; data entry in multiple databases; recordkeeping; opening, sorting and distributing mail; answering multi-lined phones, screening incoming calls; checking voicemail; transferring calls; emailing; greeting visitors and answering questions; setting up and managing spreadsheets and databases; assisting with general word processing of letters, forms, reports, etc.; responds to commonly-asked questions or directs individuals to the necessary person.
Provides administrative support to clinical staff; provides coverage for other support staff as requested by supervisor; creates a positive team environment.
Participates in assigned staff meetings, other meetings and committees.
Performs other related duties as required and assigned.
Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
Participate in staff development, in