Senior Software Engineer - Native App Reliability (Remote)

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Senior Native App Reliability Engineer will be instrumental in ensuring reliability, availability, and performance of Native applications (in IOS & Android platforms). The Senior Native App Reliability Engineer will leverage expertise in mobile development, SRE principles, and observability to proactively identify and resolve issues, optimize user experience, and drive a culture of reliability.

Key Responsibilities:

• 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens
• 20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels
• 20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people
• 10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions

Direct Manager/Direct Reports:

• This position typically reports to Software Engineer Manager or Sr. Manager
• This position has 0 Direct Reports

Travel Requirements:

• No travel required.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• 3-5 years of relevant work experience
• Experience with iOS or Android development is highly encouraged
• Proficient in Native App/Play Store Release Management
• Expertise in pipeline automation and alerting, particularly for highly reliable software services
• Familiarity with monitoring, observability, and analytics tools such as Embrace, Quantum Metric, Firebase, and Github Actions
• Hands-on experience with Mobile Chaos Testing
• Experience developing and implementing comprehensive monitoring, logging, and alerting solutions to proactively detect and diagnose performance bottlenecks, crashes, and other critical issues
• Extensive experience with common scripting and programming languages (BASH, Python, Golang, Typescript, Java, etc.) as well as data serialization and configuration DSLs (TCL, YAML, JSON, etc.)
• Deep experience with infrastructure automation tools including Terraform and Ansible
• Extensive experience managing Google Cloud Platform projects and services, covering infrastructure, compute, developer tools, security, and identity
• Skilled in monitoring and observability tools like Prometheus, Grafana, and OpenTelemetry
• Comfortable with both Unix and Windows operating systems
• Experience implementing security frameworks for user and service authorization and authentication
• Experience in creating and executing unit, functional, destructive, and performance tests
• Proficiency in modern debugging and root cause analysis techniques
• Experience with version control systems
• Background in designing systems for High Availability, Disaster Recovery, Performance, Efficiency, and Security
• Operational support experience with a strong focus on system reliability
• Ability to share knowledge effectively across engineering functions
• Strong communication and collaboration skills, including experience writing documentation, conducting peer tutelage, providing consultative services, and presenting te