Technical Consultant - Patient Monitoring (Field: Kansas City, KS)

Accelerate your impact as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll independently lead complex patient monitoring implementations, serve as a trusted technical expert to customers, and drive reliable, secure, and high-performing healthcare solutions while mentoring others and shaping how services are delivered. 

Your role: 

• Independently lead and execute complex system installations, upgrades, and implementations across patient monitoring and IT infrastructure environments, ensuring reliable performance and high-quality delivery.  Provide hands-on expertise in troubleshooting, validation, and system optimization to maintain operational continuity. 

• Serve as the primary technical authority for system architecture, networking decisions, configuration validation, and risk management.  Diagnose and resolve complex system and performance issues using advanced troubleshooting techniques and structured problem-solving approaches. 

• Engage customers as a trusted advisor to understand technical environments, workflows, and operational challenges.  Lead technical discussions and deliver tailored recommendations that align solutions with clinical, business, and strategic objectives. 

• Own configuration management, version control, and system validation while developing and promoting standardized methodologies and best practices.  Ensure consistency, scalability, and compliance while contributing to continuous improvement and organizational knowledge sharing. 

• Collaborate cross-functionally with sales, clinical, service, and project teams while mentoring junior consultants to build technical capability and consistency.  Represent the organization professionally, strengthening customer relationships and supporting long-term success and growth. 

You're the right fit if:  

• You’ve acquired 5+ years of professional working experience in IT services or related technical environments.  Experience working in a hospital or clinical IT environment required; experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred. 

• Your skills include advanced knowledge of computer networking, system integration, and technical troubleshooting in a healthcare IT environment.  Active Cisco Certified Network Associate (CCNA) certification required; higher-level Cisco certifications (e.g., CCNP) are also acceptable. 

• You have an associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience.  Bachelor’s degree preferred.