Senior Credit Risk Analyst

Role OVO-View

Team: Customer Balances

Salary banding:  £45,000 - £60,000

Experience: Mid-Level

Working pattern: Full-Time

Reporting to:  Unsecured Revenue Strategy Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Credit Risk, Analysis, Insight

Top 3 qualities for this role: Curious, problem solver,  attention to detail

Closing date: Friday 10th January at 5pm

 

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

 

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

 

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We're working to build and optimise credit risk and collections capability at OVO, with a particular emphasis on reducing the bad debt charge and delivering good customer outcomes.

 

This role in a nutshell:

Extremely exciting opportunity to work in a major, progressive utilities business working across credit risk and collections, where you will be able to make a real difference for customers.

As a Senior Credit Risk Analyst in the Customer Balances you will be responsible for the effective management of key debt prevention strategies, processes, analytics and MI which underpin the Collections operation, allowing it to function, manage risk and drive reductions to debt balances whilst increasing revenue.

You’ll be working collaboratively with team members across customer balances and the wider business to provide data and insight that supports decision making in our credit risk and collections landscapes to improve our business performance and customer outcomes

 

Your key outcomes will be:

• Using insight to generate and lead initiatives to advance the department strategy and reduce portfolio risk.
• Assess trends and performance against targets and key performance indicators
• Identify and develop opportunities to improve insight for credit risk and customer credit behaviours, supporting decision making across all stages of the credit risk life cycle.
• Commercial modelling, creating cost/benefit analysis of proposed actions and outcomes 
• Reduce manual effort through automation 
• Solving business problems with a multidisciplinary approach and working in cross - functional teams. 
• Building data pipelines for data integration
• Support others with peer reviews and provide relevant feedback to other junior members of the team to continually develop skills

 

You’ll be a successful Senior Credit Risk Analyst here at OVO if you…

• Have strong proven experience in a similar data or analytical role.
• Are highly numerate and analytical, able to delve into the detail but also zoom out to understand the strategic view
• Possess strong SQL skills and confident in working with a range of datasets, ideally within the utilities, energy or credit risk sector
• Can confidently build and present meaningful data visualisations
• Are comfortable presenting work in front of an audience in an engaging way, with experience of working with internal and external stakeholders
• Can interpret graphical representations of data, draw conclusions and make recommendations.
• Have experience in cloud data services such as Google Cloud Platform
• Statistical knowledge including sampling, significance, hypothesis testing and basic probability theory
• Able to document and version control your work so others can pick it up and build on it
• Experience of leading collaborative sessions su