Director, Learning & Development - Ophthalmology, Immunology & Cardiology, US Market

Job Description

At our company, we aspire to be the premier research-intensive biopharmaceutical organization, leveraging leading-edge science to deliver innovative health solutions that advance the prevention and treatment of diseases worldwide.

This role offers a unique opportunity to lead a high-performing team and play a critical role in supporting key US Market launches and in-market brands across the Ophthalmology, Immunology, and Cardiology portfolios, as well as advancing product, disease, and capability-building programs within the Human Health division.

As part of Global Learning & Development (GLD), the Director of Commercial Learning serves as a strategic business partner and trusted advisor to senior business leaders—driving deep therapeutic expertise and differentiated customer engagement capabilities to enable sustained business performance and long-term growth.

Key Responsibilities

Strategic Leadership & Business Partnership:

• Serve as a trusted advisor to Ophthalmology, Immunology, and Cardiology Leadership Teams, ensuring strong alignment between GLD strategy and business priorities.

• Shape strategic decisions on capability-building investments, resource allocation, and priorities.

• Partner with Sales and Marketing to develop targeted, high-impact learning strategies linked to evolving market and customer needs.

Launch Excellence & Deep Capability Building:

• Lead the development and execution of learning strategies that build deep scientific, clinical, and competitive differentiation capabilities.

• Support both new product launches and the optimization of established brands in competitive markets.

• Elevate advanced customer engagement capabilities, including value-based selling, stakeholder navigation, and AI-enabled personalization.

End-to-End Learning Orchestration:

• Orchestrate onboarding, launch readiness, and continuous learning journeys tailored to specialty care and chronic disease management environments.

• Collaborate with GLD Centers of Excellence to ensure consistent, high-quality delivery aligned with the broader technology ecosystem.

• Ensure programs drive sustained behavior change and long-term capability uplift.

Innovation & Transformation:

• Lead the evolution of learning by integrating data-driven insights, personalization, and AI-enabled learning solutions.

• Continuously benchmark and introduce innovative approaches to enhance learning effectiveness in specialized therapeutic areas.

• Establish strong measurement frameworks linking learning to customer impact and business performance.

Talent Leadership & Team Development:

• Build and develop a high-performing team with strong expertise in complex therapeutic areas.

• Foster a culture of excellence, accountability, and continuous learning.

• Coach and inspire teams to deliver deep, differentiated capability-building programs.

Stakeholder Influence & Cross-Functional Leadership:

• Lead through influence across a matrixed organization, aligning stakeholders around common goals.

• Strengthen collaboration between Learning, Medical, Marketing, and Sales functions.

• Ensure onboarding and ongoing development programs deliver highly skilled, consultative customer-facing professionals.

Core Capabilities:

• Business Acumen – Strong ability to link learning strategies to business goals and outcomes.

• Strategic Leadership – Proven ability to lead high-performing teams and drive organizational impact.

• Influencing & Stakeholder Management – Exceptional ability to influence and collaborate across all levels.

• Innovative & Creative Thinking – Ability to challenge the status quo and drive learning transformation.

• Executive Communication – Clear, concise, and compelling communication with senior stakeholders.

• Coaching & Talent Development – Skilled at developing individuals and teams to maximize performance.

• Decision-Making & Critical Thinking – Strong analytical and problem-solving capabilities.

• Planning & Execution – Expertise in managing operational, tactical, and strategic initiatives.

Functional Expertise:

• Adult Learning Theory & Practice

• Learning Needs Analysis & Capability Building

• Training Design, Delivery, and Evaluation