Sr. Product Manager, Telematics Insights & Controls

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Ford Pro Intelligence provides telematics and fleet management services to our commercial and fleet customers. Ford Pro products and services serve as a foundational building block to Ford’s continued leadership and innovation in fleet/commercial vehicle market segments. Fleets are our future, representing a significant portion of vehicle sales and continual expected growth.

In this position... 

Ford is #1 in commercial vehicles in North America and the #1 brand in Europe, but our services business is nascent – huge opportunity to build a new business/market leader

Ford’s Telematics product is launched/has been in market for several years and is experiencing rapid growth, though there is still meaningful time/room to influence the overall strategy, features, and look/feel of the product and lead the team through a period of breakout growth

Ford has embedded high-quality modems into all commercial vehicles since 2020 – creating a base of connected vehicles in the market and allowing Ford to meaningfully differentiate from current, aftermarket-hardware-based Telematics competitors

What you'll do...

• Own the end-to-end vision, strategy, and roadmap for Safety & Security experiences for. Ford’s Telematics products, globally
  • What do our commercial customers need? How does this vary by persona? By customer segment? By region?
  • How should these needs be met through in-vehicle, web and app features for Telematics?
  • How well are these customers served today by currently available offerings?
  • How can Ford differentiate and best serve our commercial customers?
• Own the end-to-end vision, strategy, and roadmap for Ford Pro Location, Tracking and Compliance (Mapping features such as geofencing & asset tracking, and compliance and privacy products such as ELD)
• Set and drive the product roadmap to bring your vision to life, working with the engineering and design teams
• Partner with Telematics back-end product/engineering and Vehicle Program teams to understand what is possible from a data, controls, insights, etc. standpoint and to align on joint roadmaps to create novel, high-value features
• Partner with Product Marketing to assess and integrate 3rd party solutions when applicable
• Work with sales and marketing to ensure your products are commercially successful
  • Conduct primary research (interviews, surveys, attend trade shows, etc.)
  • Consolidate internal knowledge on the customer/prior products
  • Shadow the sales team to pull back knowledge from sales into the product/roadmap
  • Instrument the product to learn directly from use
• Report state out to and manage concerns of executive Ford stakeholders

You'll have... 

• 7+ years as a product manager, having shipped successful products in the past, ideally in the B2B SaaS space and/or data/insights-heavy products
• Track record of solving tough problems and delivering working solutions throughout career
• Demonstrated effectiveness in large, complex, highly matrixed organizations
• Passion for serving customers
• Bachelor's degree required

Even better, you may have...

• Master's degree in Engineering (ME, EE or equivalent)
• Experience working with / in businesses that utilize fleets of vehicles
• Knowledge around regulatory laws and compliance such as GDPR
• Experience working with data and products which leverage data
• Academic and/or work background in vehicle systems

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture